Recovery Management Specialist (Project Deer Park)

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Cirencester Office

Workplace Type: Hybrid

Employment Type: 12 month Fixed-Term Contract

Seniority: Associate

The role is responsible for supporting the management of credit risk across the Groups lending activities, with a particular focus on managing relationships with Partners and Advisers who will no longer be members of the Partnership.

The individual will have a good working relationship with a wide variety of teams across SJP, ensuring that relevant parties remain informed and take the appropriate actions as required to mitigate potential credit losses.

What you'll be doing:

• Work with members of the Partner Finance team to ensure loans to the Partnership are repaid and credit losses are minimised. Including: reviewing individual lending positions, providing final settlement figures, identifying and tracking required actions, and actioning the final repayment of debt via payments from the borrower.
• Own the process and relevant administration required to recover debts, including conversations with the Field and Partnership. This will Include: issuing statements and correspondence, setting up and maintaining repayment plans and direct debit deductions, inputting monthly deductions from the Partner Remuneration system and reviewing and initiating the recontacting of loans into the correct entity.
• Operate and/or attend multiple regular Recovery Forums, bringing together members of the Partner Finance team and other subject matter experts from around the SJP Group. Maintain a list of actions and follow up on those actions during the month.
• Work closely with the Regulatory Authorisations team to support the offboarding or transfer of Partners and Advisers who have debt. Understand the circumstances around the event and recommend an appropriate course of action to support the best outcome for the Group and the borrower. As well as providing the information required for all Regulated References.
• Ownership of the Partner Finance Leavers inbox, ensuring requests are actioned and responded to within SLAs.
  
  

Essential Criteria

• The individual must have strong administration skills and have good working knowledge of the full Microsoft Office suite in particular: Excel, Word and PowerPoint.
• They should have a strong attention to detail and an eye for accuracy, including the ability to review the integrity of underlying loan records and ensuring data input is accurate and consistent.
• Excellent time and priority management skills
• The role also requires a good level of financial literacy, being able to calculate financial settlements and identify the required actions to achieve the appropriate financial outcome.
  
  

What's in it for you?

We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.

We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)
  
  

Reasonable Adjustments We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at [email protected]

Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

What's next?

If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.

As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.