Receptionist/Administrator

Receptionist/Administrator

£22,415 - £23,397

To provide AirTanker staff and customers with:

• A professional, efficient and customer focused reception
• An effective administration support system for all areas of the business
• First line security for the Amy Johnson House

Job Benefits

On top of your basic salary, you’ll receive;

• Annual bonus scheme (eligibility in current year subject to bonus rules)
• Private Medical Insurance
• Electric Vehicle Scheme
• Hybrid working available (not applicable to rostered and shift based employees)
• Health Cash Plan
• Life Assurance Cover
• Income Protection
• Contributory Pension Scheme
• Local Gym Discount
• Plane Saver (Credit Union)
• Family fun days/ battlefield tours/ onsite bar
• Additional annual leave based on length of service

Key Responsibilities

• To act as the initial point of contact for all visitors, contractors and employees visiting Amy Johnson House to ensure a warm and professional welcome to AirTanker. Use the range of communication devices to ensure effective deliver of this service: tannoy, telephone, security access equipment, internal and external mail delivery
• To act as the first point of contact in any emergency activity and preparedness including but not limited to: emergency response to ensure effective evacuation, coordination of emergency services and reporting to AirTanker business continuity systems
• Provide business support to enable customers to efficiently access corporate services : building induction, car hire, stationary provision, validation of security passes and first aid
• Conduct periodic building checks to support the Facilities Service Lead including water fire and first aid provision.
• Assist the Facilities Services Lead to provide administrative support to all areas of the business including major event, meetings and recruiting activities

Skills, Knowledge & Expertise

• Some previous experience of working in a customer based environment is essential
• Professional appearance and approach to work
• Adept at use of company provided computers, able to use functions such as Outlook, word Excel and general internet.
• Proactive team player with excellent communication skills and a good telephone manner
• Ability to remain calm and work efficiently and professionally under pressure
• Able to commit to and meet deadlines