Receptionist - FTC
Hill Group UK
Date: 3 weeks ago
City: Saffron Walden
Contract type: Full time
Job Title: Receptionist - Fix Term Contract
Role Overview: The Receptionist is responsible for delivering a first-class front-of-house service to visitors and staff, ensuring a professional and welcoming environment. This role includes managing the reception area, handling phone calls, coordinating meetings, and providing administrative support to ensure the smooth operation of the office.
Key Responsibilities:
Role Overview: The Receptionist is responsible for delivering a first-class front-of-house service to visitors and staff, ensuring a professional and welcoming environment. This role includes managing the reception area, handling phone calls, coordinating meetings, and providing administrative support to ensure the smooth operation of the office.
Key Responsibilities:
- Front Desk Management:
- Greet visitors professionally, ensuring they sign in, are shown the facilities, and are offered refreshments.
- Answer and direct incoming calls efficiently to the appropriate person or department.
- Manage office access by adhering to security procedures and controlling entry through the reception desk.
- Handle incoming and outgoing mail, distributing it to the correct recipients.
- Coordinate deliveries, ensuring items are signed for and delivered to the appropriate individuals.
- Meeting & Event Coordination:
- Book meeting rooms, desks, and manage appointments for internal staff.
- Arrange refreshments and order lunches for meetings.
- Assist in setting up meeting rooms and ensure they are tidy and ready for use.
- Administrative Support:
- Handle general administrative tasks such as typing, printing, photocopying, and document binding.
- Maintain and update telephone and contact lists.
- Order office supplies and monitor stock levels to ensure all areas are well-equipped.
- Assist with filing, document management, and updating records.
- Office Maintenance & Health & Safety:
- Keep the reception and office areas are clean, organised, and well-stocked.
- Coordinate maintenance visits and inspections for office equipment and facilities.
- Assist with health and safety compliance, ensuring documentation and records are up to date.
- Financial & Resource Management:
- Monitor and reduce office paper usage.
- Process and check invoices related to office supplies and services.
- Provide monthly photocopier meter readings.
- Prompt and professional handling of calls and visitors.
- Accurate and timely completion of administrative tasks.
- Maintain a clean and welcoming reception and office environment.
- Efficient coordination of meetings and deliveries.
- Professional attitude and appearance.
- Excellent verbal communication and customer service skills.
- Strong organisational and multitasking abilities.
- Proactive problem-solving skills and the ability to work independently.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Ability to work effectively in a team as well as autonomously.
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