Receptionist / Assistant Fertility Administrator (12 months)

An opportunity has arisen for an experienced administrator to join the fertility team for 12 months maternity cover. Ideally, the successful applicant will have experience in reception and data entry. This is a busy role with other duties include filing, preparation of notes for clinics and general administration. Good time management and prioritisation skills are essential.

Please note this role requires participation in bank holiday working on a rota basis.

This post is based at Severn Fields Health Village, Shrewsbury.

• Greet patients and visitors to the reception desk and record attendance.
• Accurately enter all details relating to that appointment on Careflow.
• Take telephone and email messages. Deal with those ones that are appropriate to job role and pass on others effectively.
• Resolve simple queries that are of a non-clinical nature e.g. checking appointment times.
• Take payment from patients who are paying for their own treatment
• Locate and file notes.
• Accurately file paperwork within notes on behalf of the team.
• Assist with the preparation of notes for clinics.
• Assist members of the fertility team with general administrative duties.
• Attend and input into team and admin meetings.
• Maintain the highest levels of patient confidentiality and to act at all times within the guidelines of professional bodies and the Human Fertilisation and Embryology Authority (HFEA).
  
  

Shropshire and Mid Wales Fertility Centre offer fertility investigations and treatments to NHS and fee paying patients across Shropshire and Mid and North Wales. We are a busy, growing department who relocated from a small area in the Royal Shrewsbury Hospital to bespoke new premises at Severn Fields Health Village in 2018. There is a multidisciplinary team of over 40 staff including doctors, nurses, scientists and administrators along with a specialist fertility counsellor. We are very proud of our patient centred approach and our excellent reputation nationally.

For further details / informal visits contact: Name: Claire Corfield Job title: Fertility Quality Manager Email address: [email protected] Telephone number: 01743 261202