Receptionist

Be the heartbeat of an exceptional co-living community where hospitality meets innovation. We're seeking a vibrant, people-focused Social Host to create unforgettable experiences for our members in a stunning residential space.

Why This Role Is Different

This isn't your typical reception desk job. You'll be the first smile our members see, the problem-solver they rely on, and a vital part of building a thriving community. Every day brings variety, meaningful connections, and the satisfaction of making someone's day better.

What You'll Earn

• £29,000 base salary
• Complimentary access to on-site spa, gym, and wellness facilities
• Join weekly events and workshops - you're part of the community too!
  
  

Your Amazing Work-Life Balance

• 4 days on, 4 days off rotation (8am-8pm)
• Work only 182 days per year while earning full-time salary
• 20 days holiday including bank holidays
• Weekends included in rotation - perfect for work-life integration
  
  

What Makes Your Day Exciting

Creating Memorable Arrivals & Departures Welcome members with warmth and professionalism, handle seamless check-ins and check-outs, manage room moves and renewals, and ensure every departure leaves them wanting to return.

Being the Community Connector Respond to enquiries with empathy and clarity, resolve concerns with confidence, coordinate with housekeeping and maintenance teams, and maintain a welcoming atmosphere at all times.

Managing the Details That Matter Keep member records pristine and up-to-date, process bookings and payments efficiently, handle mail and packages with care, monitor building supplies, and ensure Reception is always immaculate.

Providing Peace of Mind Register visitors and maintain security protocols, coordinate with teams for member needs, escalate urgent matters appropriately, and maintain confidentiality across all interactions.

Supporting the Bigger Picture Follow operational procedures and checklists, complete training and compliance requirements, provide detailed handovers between shifts, and contribute to special projects as assigned.

What You Bring

Essential Experience & Skills:

• Background in hotels, co-living, serviced apartments, or aparthotel reception
• Outstanding communication and interpersonal abilities
• Natural multitasker who stays composed under pressure
• Intermediate computer skills and comfort with booking systems
• Sharp attention to detail with a proactive, solution-focused mindset
  
  

Your Personality

• Warm, professional, and genuinely caring
• Independent yet collaborative team player
• Calm and confident in sensitive situations
• Open, kind, and always ready with solutions
• Accountable, reliable, and eager to learn
  
  

The Perks Beyond Salary

• Work in a vibrant, community-driven space in West London
• Access premium wellness amenities on your days off
• Be part of creative workshops and social events
• Join a supportive team that genuinely values your wellbeing
• Grow within a fast-expanding co-living brand
  
  

The Environment: Located in a beautiful, modern community space, you'll work alongside a friendly team that cares deeply about creating an inclusive, supportive environment - for members and each other.

Ready to transform hospitality into genuine human connection? This is where your people skills become your superpower.