Receptionist
Animal Welfare League Qld
Date: 6 hours ago
City: Ipswich
Contract type: Part time
Not-for-Profit | Animal Care and Veterinary Services Award rate from $26.96 to $28.12 per hour
About Us
At Animal Welfare League of Queensland (AWLQ), our vision is for every companion animal to have a safe and caring environment where their needs are met. We are driven by a commitment to integrity, compassion, innovation, and optimism. As a leader in the animal welfare sector, we're dedicated to a brighter future for both animals and our community.
The Opportunity
Are you looking for a rewarding career? Animal Welfare League Queensland (AWLQ) is currently looking for a part-time Rehoming Receptionist to join our Ipswich Rehoming Centre. In this role, you’ll support the Rehoming team in providing the highest level of customer service and care to our customers and their animals.
You’ll be working with a team of highly skilled and passionate professionals under the banner of one of the most respected brands in animal welfare. If you are passionate about directly impacting animal welfare, we’d love to talk to you.
Key Responsibilities
At AWLQ we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, and vet discounts. Most importantly, every day you’ll play an instrumental role in our lifesaving work.
Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.
Equity
Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders, and build a culture of belonging where differences are valued.
Apply Now
About Us
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Your IP address (3.172.105.111) has been logged. 29 Hits.
About Us
At Animal Welfare League of Queensland (AWLQ), our vision is for every companion animal to have a safe and caring environment where their needs are met. We are driven by a commitment to integrity, compassion, innovation, and optimism. As a leader in the animal welfare sector, we're dedicated to a brighter future for both animals and our community.
The Opportunity
Are you looking for a rewarding career? Animal Welfare League Queensland (AWLQ) is currently looking for a part-time Rehoming Receptionist to join our Ipswich Rehoming Centre. In this role, you’ll support the Rehoming team in providing the highest level of customer service and care to our customers and their animals.
You’ll be working with a team of highly skilled and passionate professionals under the banner of one of the most respected brands in animal welfare. If you are passionate about directly impacting animal welfare, we’d love to talk to you.
Key Responsibilities
- Answer incoming calls with strong professionalism and accurate information.
- Transfer calls to the relevant department.
- Provide strong face-to-face customer service and facilitate appointment setting.
- Facilitate the impounding and reclaiming of animals
- Ensure the register balances are reconciled at the end of each day.
- Assist with preparing invoices and other documentation, as well as document management.
- Replacing merchandise in the Rehoming store.
- Complete a variety of general administrative duties
- Responsible for opening and closing the reception area and ensuring it is clean and tidy.
- Comply with all OH&S guidelines to ensure high standards of personal care are maintained
- Ensure issues are addressed and conflicts resolved with a high degree of customer support.
- Answer a broad range of client questions associated with AWLQ and work in accordance with policies and procedures.
- Current Driver’s Licence.
- Strong experience in a high-volume volume intensive customer service environment.
- A minimum of 2+ years of experience in administrative and reception roles.
- Intermediate Microsoft Office Suite and IT systems ability (minimum).
- Weekend shifts required
- Experience with Local Governments, particularly council local laws - Desirable
- Strong communication and interpersonal skills combined with the ability to resolve customer issues.
- Demonstrated affinity with animals.
- Demonstrated ability to work well with all levels of the team and wider organisation.
- Ability to work independently as well as effectively contribute in a team environment.
- Strong attention to detail.
At AWLQ we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, and vet discounts. Most importantly, every day you’ll play an instrumental role in our lifesaving work.
Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.
Equity
Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders, and build a culture of belonging where differences are valued.
Apply Now
About Us
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Your IP address (3.172.105.111) has been logged. 29 Hits.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Finance Assistant
M Group Highways,
Ipswich
1 day ago
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where...
Business Development Assistant Manager
RSM UK,
Ipswich
2 weeks ago
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to...
Pensions Administrator
Gallagher,
Ipswich
3 weeks ago
IntroductionDiscover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.We believe...
