Receptionist

Department: Front of House

Location: Reading

Compensation: £13,104 / year

Description

Receptionist – Part Time


£13,104


Reading


We are looking to recruit a front of house receptionist to work two days in a fabulous office building situated in central Reading, minutes from the station.

As a receptionist you will deliver an exemplary tenant service and visitor experience, understanding the importance of organising events that help to create a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

£13,104 pa

Hours:


Monday and Tuesday 8.00am – 6.00pm

Lunch to be taken in the building so you are ready to step back in when required.


Key Responsibilities

Reception

• Delivering a warm, friendly welcome to tenants and visitors
• Meeting, greeting and registering all visitors to the building, following appropriate protocols
• Manage deliveries, including couriers and post
• Develop a good understanding of the local area, using this information to create a local amenities information file
• General administration as required

Building management

• Work closely with the Facilities Manager on reporting of building issues and helping manage to resolution.
• Produce weekly reports for key stakeholders
• You will pay particular attention to security and health & safety in the building

Tenant experience and community engagement

• Work as a team to develop seasonal events for the office workers, to create a sense of community and aid enjoyment in the workplace – this could include freebies, discounts, pop ups, events to support charity initiatives (when required)
• Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (when required)
• Managing the social media accounts for the building, producing content that is engaging and relevant (when required)
  
  
  

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role and are ready for a new challenge
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Excellent written and verbal communication skills and able to confidently communicate with key stakeholders
• Competent Microsoft Office / PC user and willing to learn in house systems and processes
  
  

Benefits

Contributory Pension Scheme/Life assurance
LAH Training Academy
Company Events
Wellness scheme, including a 24-hour confidential helpline, virtual / telephone GP