Receptionist

Full time Receptionist - Lincoln Office

Job Overview

We are looking to recruit an enthusiastic and charismatic customer facing receptionist into our Lincoln office on a full-time basis.

Our clients and our staff are at the very heart of what we do and as the first point of contact for our clients, the successful candidate will display an infectious enthusiasm for the business, excellent customer service skills, confidence, communication and organisation. You will draw on natural communication abilities or experience in a ‘front of house’ position to welcome and engage our customers, allocate new enquiries, meet the needs of existing clients and also help with some office administration.

Candidates should be well presented, self-motivated, able to work independently within specific parameters and as part of a wider team. They must exercise discretion, privacy and data protection and, most of all, focus on delivering a welcoming and friendly customer experience.

Activities:

Activities will include, but are not limited to the following:

• Welcoming all visitors to the reception area especially new clients
• Passing relevant information to colleagues at the earliest opportunity in order to maintain efficient running of reception
• Maintain confidentiality and security of the firm’s and client documentation and information
• Processing incoming telephone calls including the logging of calls where required and the conveying of messages.
• The provision of telephone support to legal advisors and other staff members as required
• Other clerical and administrative duties as required
  
  

Skills and attributes:

• A welcoming, positive and charismatic personality
• Confident ability to interact and develop relationships with a variety of people.
• Desire and ability to make an impact with our client and the firm as a whole
• Outstanding communication skills and written skills Ability to think practically and creatively to meet the needs of clients and colleagues
• Presentable and able to adopt and reflect the Ringrose Law brand
• Flexible and a good team player to be able to work in and support a busy growing office.
• Reliable and trustworthy
• A patient manner and responsible attitude with an understanding of health and safety
• Previous experience of working in a professional or customer service environment preferred
  
  

Benefits include:

• Highly competitive salary
• Bonus Scheme
• Minimum of 25 days annual leave plus bank holidays,
• Staff discount
• Wellbeing culture including access to paid for counselling sessions.
• Annual Holiday Sale/Purchase scheme
• Benefit platform membership
• Life Assurance
• Flexible working options
• Volunteering days
  
  

We are not currently using agencies to fill this position

Company Overview

Ringrose Law are a regional firm with offices across Lincolnshire, Nottinghamshire, Yorkshire and Cambridgeshire. We have been providing a service to clients for over 100 years. We are constantly investing in our people and infrastructure to ensure we are a leading law firm in today’s market.

Our position as a pre-eminent private client firm has been strengthened in the last few years and we pride ourselves in our approachability, pragmatism and being able to provide advice and support across all aspects of a matter.

We always put our staff and our clients first, and because of our investment in the professions leading systems and software we know we can provide a first-class service.