Receptionist

Department: Front of House

Location: Farnborough

Compensation: £15,912 / year

Description

Receptionist - Part Time


Farnborough, Hampshire


£15,912


We have an exciting opportunity for a part-time receptionist to join our dynamic team on a job share basis! Located in a prestigious business park in Farnborough, you'll be at the heart of a bustling office, complete with an onsite café and gym.

We pride ourselves on delivering exceptional service and creating a professional atmosphere that reflects our commitment to excellence.

Salary - £15,912

Hours – 8.30am – 5.00pm Wednesday – Friday (25.5 hours per week)

Key Responsibilities

You will provide a front of house reception service which will include:

The Reception

• Set up and maintain the reception area to meet visitor and tenant expectations


• Greet all visitors with warmth and professionalism, embodying the personality of our building


• Efficiently manage couriers, post, and deliveries, ensuring smooth operations


• Handle inbound phone calls and perform general administrative tasks


• Submit weekly reports on site activity as required


• Working as part of a team with the Building Manager and Security

The Building

• Reporting and manging any building issues and closely liaising with the building manager


• Managing contractors and ensure any maintenance issues are managed to resolution


• Proficient in managing access cards and passes, ensuring secure and efficient entry for personnel and visitors


• Some access door lock-up required at the end of the day


• Ensure vacant office space is kept pristine and support the letting agents who are marketing the space

Tenant Engagement and Support

• Develop a good understanding of the local area and maintain a local amenities information file


• Liaise/support the Marketing Representative for the Park who is responsible for creating a community vibe and for introducing concierge and added value initiatives, and popup events for the tenants – which are communicated via a Park App

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role in an office environment


• Marketing experience preferred, but not essential


• Personable and proactive with a confident manner and able to deliver impeccable customer service


• Self-motivated with a 'can do' attitude and the ability to easily multi-task


• Excellent written and verbal communication skills


• PC literate and confident using Microsoft Office / Apps / Canva - and be willing to learn new systems

Benefits

• Company pension


• Referral programme


• Wellness scheme, including a 24-hour confidential helpline and access to an on line GP


• Company events