Receptionist

Rapport Guest Services


Date: 4 days ago
City: Watford
Contract type: Part time
  • Role: Receptionist
  • Location: Watford
  • Salary - £21,880 per annum
  • Contract type: Part-time, Permanent
  • Hours: 32 per week (Monday-Thursday, with a shift rota between 7 AM and 7 PM; flexibility required based on business needs).


This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and creating memorable experiences.

Main Responsibilities

  • Specialising in the overall client experience across all aspects of the ground floor
  • Ensuring the arrival experience and interaction with all guests is a memorable one, with a consistent drive to provide an outstanding level of service and surprise and delight our guests whenever the opportunity arises
  • Providing excellent service to clients and guests alike, carrying out all duties to the highest of standards
  • Applying a flexible approach and offering business support as required
  • Being engaged and proactive, constantly seeking opportunities to improve efficiencies and enhance the overall business environment


The ideal candidate will

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
  • Be computer literate (e.g. Microsoft Office package, booking systems, phone systems)
  • Have a strong customer service background with a focus on enhancing the customer experience
  • Be adaptable and flexible in every approach, with the ability to follow initiative and be open-minded
  • Have strong communication skills
  • Be able to build a strong rapport with colleagues and clients alike
  • Always strive to improve with innovation and creativity
  • Have great interpersonal skills, a can-do attitude and an outgoing and vibrant personality
  • Be passionate about delivering high standard service and going the extra mile
  • Take responsibility for their contribution to the team


Some Of Our Benefits Include

  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your groceries with discounts on Tesco, Sainsbury’s, Morrisons and other major brands
  • A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads)
  • Contributory pension scheme
  • Access to wellness programs to promote the mental health and well-being of our Ambassadors
  • Employee Assistance Program to guide and support our team members
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Learning & development opportunities to support your personal and professional development and growth
  • WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
  • One Paid Day for Charity Work

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Account Assistant

Porcelanosa, Watford
1 week ago
PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network,Porcelanosa was founded over 45 years ago in...

Sales Executive - Hertford Showroom

Sofa Club, Watford
3 weeks ago
Sofa Host (Sales Executive)Location: Hertford Showroom (SG13 7GX)5 Days per Week (Including Saturdays and Sundays)Basic Salary = £30,000 + Commission + Quarterly Bonus OTE £60-80kAbout UsAt Sofa Club, we make statements, not just sofas. As the fastest-growing sofa brand in the UK, we’re on a mission to disrupt the industry, and we have an exciting opportunity to add someone to...

Retail Assistant Store Manager (Watford)

Three UK, Watford
3 weeks ago
Company DescriptionSalary: Negotiable based on experience + an on-target bonus of 25%, paid out monthly based on your store's performanceHours: 37.5 hours across 5 days per week, including weekends on a rotation basisJoin our big network made up of incredible people on a collective mission to provide better connectivity every day, for every customer. It means making an impact and...