Quality Manager

Job Description

As Quality Manager for our NOV SPS UK Quality Assurance and Documentation team, you will play a pivotal role in shaping and leading our quality strategy. You will be responsible for overseeing the effective day-to-day operation and continual improvement of our Quality Management Systems, ensuring compliance with and exceeding industry standards such as ISO 9001.

This leadership role partners closely with the Operational Management team to drive quality initiatives, act as a trusted advisor, and promote a culture of excellence throughout the organization. Your leadership will influence operational performance, enhance customer satisfaction, and uphold our reputation for superior quality. With the support of the Operational Director, this role also offers strong potential for professional growth and career development.

NOV is a leading provider of technology, equipment, and services to the global oil and gas industry. We support our customers’ full-field drilling, completion, and production needs. Since 1862, NOV has been at the forefront of innovation—developing technologies that improve cost-effectiveness, operational efficiency, and environmental sustainability across the oil and gas value chain. We are powered by people who believe in pushing boundaries and delivering excellence.

Key Responsibilities

• Lead all aspects of Quality Management for the NOV UK Glenrothes operation.
• Develop, implement, and continuously improve Quality Systems in accordance with accrediting bodies, legislation, and internal audits.
• Support and lead the QA and Documentation team to ensure effective operation of management systems.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Conduct team performance reviews, identify training needs, and promote career development.
• Ensure compliance with Quality Procedures and maintain standardised policies.
• Evaluate and monitor suppliers, perform audits, and manage supplier non-conformities.
• Review documentation for external products, ensuring regulatory and internal accuracy.
• Map and distribute quality requirements across internal stakeholders.
• Monitor and report Quality Objectives, KPIs, and metrics monthly to Operational Managers.
• Manage Customer Complaints and Corrective Actions; ensure accurate documentation.
• Oversee training and development for all personnel in the Quality Management System.
  
  

Qualifications & Skills

Essential Qualifications

• Degree or equivalent experience in Quality Management, Engineering, or a related field – ensures foundational knowledge and expertise.
• Relevant experience in Quality Assurance or Management – demonstrates capability to perform in a similar leadership role.
• Proficiency in ISO 9001 and Quality Management Systems – required for daily compliance and process improvement.
• Strong understanding of industry-specific regulations and best practices – ensures operational excellence and audit readiness.
  
  

Desired Qualifications

• Experience with supplier audits and special process evaluation – beneficial for maintaining high supply chain quality.
• Knowledge of documentation management systems – adds value in data accuracy and regulatory compliance.
• Previous experience in oil & gas or manufacturing industries – supports faster adaptation and understanding of operational dynamics.
  
  

What NOV can offer you?

Health & Wellbeing: Private Medical Insurance | Employee Assistance Programme

Finance & Protection: Pension plan | Income protection | Life Assurance | Personal Accident

Other flexible benefits available for you and your family through salary sacrifice: Dental Insurance | Healthcare Cash Plan | Partner Life Assurance | Critical Illness | Retail vouchers | Gym membership | Cycle to work | Travel Insurance

Why Join Us?

Join Our Global Family

We offer an inspiring place to work with great opportunities to develop your skills and the opportunity to work with the brightest minds in the oil and gas industry. You will become part of a professional culture where we work together in teams with other dedicated professionals to achieve common goals.

NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. NOV powers the industry that powers the world.

About Us

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.