Quality Manager

The Crouse Hinds (Global Energy Infrastructure Solutions) division is part of Eaton’s electrical sector and has over 125 years of experience in protecting people, processes and assets in the most challenging environments. Our strategic focus is on driving growth, leveraging innovation and building capability across our global network towards diverse customer base - end-users, EPCs, integrators, OEMs and distributors.

Eaton's manufacturing plant in Sutton in Ashfield designs and manufacturers alarm, signal, control and notification equipment used in harsh environmental conditions.

What You’ll Do

This role will encompass responsibility for Eaton MEDC Quality Assurance and Quality Control to ensure both consistent quality of products manufactured, and processes undertaken. This role will require the ability to define and implement the key quality processes needed to fundamentally improve and control internal and external quality. It will also manage compliance to environmental and health & safety legislation and regulation.

• Ensure that all documentation and procedural compliance, regulation and legislation detail is properly reported, communicated and audited
• Investigate, report and communicate company quality performance from internal and external quality issues to customer non-conformance
• Champion the quality function and quality improvement business-wide
• Define measurable criteria to form a factual based approach to quality reporting and improvements
• Continually assess and refine the company's quality processes to ensure ongoing best practice and ISO compliance
• Analytical / statistical tools & methods: Application experience with 8D, Pareto, histogram, scatter plot, 5-why, cause-effect diagram, error-proofing, variation analysis, Statistical Process Control (SPC), and Design for Experiments (DOE). An expert in problem solving, root cause analysis and associated methodologies.
• External Requirements: In-depth and working knowledge of international and customer specific quality standards (E.g. ISO9001, AS9100, ISO/TS16949) including lead of compliance assessments.
• Inspection and Testing: Demonstrated awareness of tools and techniques for inspection and testing systems, and the methods of validating acceptability of an inspection system (E.g. Accuracy – Linearity / Bias Study, Precision – Gage R&R).
• Product / Process Quality Planning: Effective utilisation of Advanced Product Quality Planning (APQP) processes and tools (E.g., DFMEA, Process Flow Diagram, PFMEA, Control Plan, Process Capability, Run-at-Rate, etc.)
• Quality Leadership: Has led the quality strategic planning and deployment activities for a business. Can communicate a future state vision of quality systems and related performance.
• Responsible to be an active participant in decision gate reviews as part of an APQP based New Product Development process.
• Directly responsible for identifying the projects for quality continuous improvement to reduce scraps, reworks and warranty costs.
  
  
  

Qualifications

• Ideally degree educated but individuals qualified by experience will be considered provided they demonstrate the ability to manage the breadth of this role
• Minimum of 3 years experience in a similar role
  
  
  

Skills

Skills & Experience

• Possess a practical approach to problem solving with the ability and experience to utilise appropriate quality investigation tools
• Facilitation and application of G8D problem solving methodology
• Knowledge of ISO 9001:2015
• Excellent PC Skills
• Quality Management System management experience
• SAP experience
• Able to liaise with customers and suppliers throughout the supply chain
• Able to drive process change and quality systems development in a demanding environment
• Able to work effectively with cross-functional teams
• Experience working in a lean manufacturing environment
  
  
  

What We Offer

• Competitive compensation and benefits package
• Challenging projects in dynamic collaborative team
• Great company benefits
• We make your aspirations matter – Eaton encourages internal promotion, whenever possible
• We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies
• We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen
  
  
  

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.