Quality Assurance Auditor

Overview

It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.

You will play a pivotal role in ensuring the quality, safety, and compliance of all products entering the business within specific allocated categories. You will conduct thorough audits of suppliers, manage product approvals, and collaborate with internal teams to drive continuous improvement initiatives. Your expertise will help maintain high standards, reduce product returns, ensure compliance to Policy and enhance customer satisfaction. Additionally, you will stay abreast of industry trends and regulatory updates to ensure Screwfix remains competitive and compliant in the evolving market. You will also leverage your ISO 9001 auditing experience to implement best practices and maintain high standards in auditing processes

At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That’s why we’ve built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive.

Work-Life Balance:

Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life’s priorities, whether it’s the school run or personal time.

Belonging & Growth:

From day one, you’ll feel part of a team that values your voice and supports your growth. We’re proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you’ll thrive here

Sustainability That Matters:

We’re committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we’re proud to make a real impact for our planet and future generations.

Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.

Key responsibilities

• Product Quality and Compliance: Ensure the quality, safety, and compliance of all products entering the business within specific allocated categories. This includes verifying that products meet UK and European Safety. Standards, align with Screwfix's Quality Manual and Kingfisher policies.
• Supplier Audits: Conduct initial and recurring audits of suppliers against the Screwfix Supplier Audit document to ensure required levels of performance are achieved. Utilise ISO 9001 Lead Auditor training to implement best practices in auditing. Conduct continuous improvement audits to ensure that vendors are implementing best practices and meeting Screwfix's quality standards.
• Non-Conformance and Corrective Action Planning: Identify non- conformances during audits/ product approval and develop corrective action plans to address issues and prevent them from reoccurring. Monitor the implementation of corrective actions to ensure effectiveness.
• Product Approvals: Manage product approvals for new and existing products, ensuring they are suitable for Screwfix’s markets. Collaborate with Kingfisher Group and internal Commercial teams to assist in new product development and regulation compliance. Be responsible for product development and compliance for Banner Access to Sourcing (BATS) projects.
• Regulatory Compliance: Work cross-functionally to manage the implementation of amendments to regulations and product standards to ensure that all products Screwfix sells remain in compliance. Stay updated on industry trends and regulatory changes.
• Subject Matter Expert (SME): Act as the SME for the internal and external stakeholders, ensuring regulatory compliance of products.
• Documentation and Reporting: Maintain accurate records of audits, non-conformances, corrective actions and product compliance. Prepare detailed reports and communicate findings to relevant stakeholders.
  
  

Required Skills & Experience

• Experience of product regulation and compliance for both UK and EU markets, ideally in a large retail or consumer goods business.
• Auditing experience, ideally to an internationally recognised standard. ISO 9001 Lead Auditor training is highly desirable.
• Technical background with a level of product knowledge.
• Ability to prioritise and maintain workload to specific deadlines.
• Must be a team player, energetic and able to demonstrate good interpersonal skills with drive and self-motivation.
• Ability to communicate clearly and accurately.
• Flexible and adaptable with an eye for detail.
• Excel, Word, and PowerPoint knowledge are essential.
  
  

At Screwfix, Your Wellbeing Comes First:

We’re dedicated to helping you thrive at work and at home. With a fantastic range of benefits and opportunities for self-development. We put your wellbeing at the heart of everything we do.

Your Wellbeing, Our Priority.

Health Support: Employee assistant programme, access to wellness resources such as PepTalk, discounted cash health plans and gym memberships.

Financial Wellbeing:Flexible pay, savings, and financial coaching through Wagestream, up to 14% employer pension contributions and life cover of up to 4 x salary.

Everyday Perks: 20% staff discount at Screwfix and B&Q, discounts at hundreds of retailers via Hapi app and Cycle to Work scheme.

Opportunities to Grow: We believe in self-development and creating space for you to thrive. With access to training, career growth, and support networks, we’ll help you build a brighter future.

We believe in equity for all. Please let us know at [email protected] if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE