QA Director

Vishay Siliconix Itzehoe GmbH


Date: 2 weeks ago
City: Newport
Contract type: Full time
Areas of Responsibility

  • Manage and ensure integrity of the Quality Management System to Automotive Standards
  • Principle Customer Interface for Audits and Customer Concerns
  • Strategic Direction of Newport Quality System and Quality Culture
  • Ensuring conformance to ISO9001, IATF16969, VDA 6.3 Quality Standards
  • Co-ordinating and managing the external audit plan with third party audit bodies (LRQA)
  • Newport’s Customer representative, maintain and align to customer requirements and expectations
  • Leading ‘Customer First’ principle, motivating staff at all levels to a customer focused mindset
  • Manage Customer complaint process, working closely with engineering teams to investigate and resolve any non-confirming product or customer issues via 8D for Field returns (FAR’s) and Assembly Complaints
  • Facilitate and promote pro-active processes such as FMEA, QCC and 5S methods
  • Maintaining and driving Innovation of Newport’s Document control systems
  • Change Management, Chair of PCRB. Customer Representative (inc PPAP process)
  • Material Management, Chair of LRB and disposition of SU lots. Customer Representative
  • Final approver for All Document changes
  • Final approver for all CIM changes
  • Final approver for all assembly notices or Customer Alerts
  • Site leader and co-ordinator for the execution of Customer onsite audits
  • Management Review – weekly and Monthly update as required to roundtable and Corporate
  • Operational Business Review – report and update Quality Scorecard and trend analysis
  • Including: PPM rates vs Zero Defect FAR’s, and QMS performance
  • Define and manage QM team objectives. Weekly one to ones
  • Performed annual QM staff reviews
  • Supplier Management – Quality Lead (via Quality Engineer)
  • Customer Satisfaction metrics and improvements based on the metrics. (i.e.: Customer Report cards)
  • Measure Customer satisfaction, enhanced customer satisfaction through timely response, zero defect mindset and resolution of quality and reliability issues.
  • Budget Definition and Management QA / QMS

Failure Analysis & Calibration

  • Coach and Mentor to Failure Analysis Manager and FA team (9 staff, 24/7 lab)
  • Calibration and MSA system owner
  • Technical mentor if required to FA methods and Analysis
  • Budget definition and Management for FA & CAL

Requirements

Essential requirements

  • At least 10 years’ experience at Senior level Management in Quality Engineering and Semiconductor Engineering
  • Educated to Degree level or higher
  • ISO9001 / IATF16949 Lead auditor certified
  • VDA6.3 and Supplier auditor
  • Deep knowledge and practical experience of Quality Tools including APQP FMEA, 5S, 8D, MSA and SPC
  • Ability to lead multi-disciplinary teams
  • Excellent communication skills
  • High level of customer facing experience and competency
  • Zero Defect Mindset
  • Deep Semiconductor process technology knowledge
  • Reliability knowledge and product performance understanding
  • IT literate: Word / PPT / Excel / other QMS systems
  • System and process thinker
  • Desirable requirements
  • Failure Analysis Knowledge
  • Calibration Knowledge
  • Automotive or Aerospace experience
  • EMS & SMS knowledge of Management systems integration (ISO14001 / ISO5001/ ISO45001)

Values

  • Passion: A passion for leading and motivating staff to deliver zero defects performance
  • Pride: The Customer representative of Newport
  • Together: Create an environment to deliver dynamic teamwork and collective problem solving
  • Fair play: Always treat other with respect, dignity and care.
  • Power: Be the voice of the customer and uphold the ISO standards
  • Celebrate: Recognise and appreciate the successes of the team

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

School Kitchen Assistant

Chartwells UK, Newport
6 days ago
We're looking for a motivated and passionate Kitchen Assistant who will be the heart of our operation for Chartwells on a part time basis, contracted to 20 hours per week. You'll join a team that takes a real pride in what they do, in their food, in their brand but most of all pride in their people. You'll get given...

Customer Care German Speaker

Mountain Warehouse, Newport
2 weeks ago
Department: Customer CareLocation: CoventryDescriptionLocation: Remote (UK or Ireland)Hours: Part-Time | Hours within:Monday – Friday: 6:30am – 10:00pmSaturday & Sunday: 9:00am – 5:30pmAre you passionate about delivering exceptional customer service? Are you fluent in German, Polish, and English? Join Mountain Warehouse, a growing global brand, as we continue our mission to make the outdoors accessible for everyone. We're looking for a...

Data Capture Officer

Talent, Newport
£16 per hour
3 weeks ago
Job DescriptionData Capture OfficerOn site - 5 days week in Newport **No home working allowed**Paying ??15 per an hour3-6 Month ContractTalent International is looking for Data Capture Officers for one of our government clients. This will be working with their data department which is responsible for data collection and validation for a wide range of annual, quarterly and monthly business...