P/T Customer Experience Assistant (Receptionist)

Oxford Innovation


Date: 10 hours ago
City: Stockport
Salary: £9,828 per year
Contract type: Part time
At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 850 SMEs across 35+ sectors.

Our centres are more than just buildings - they’re buzzing communities of entrepreneurs, creators, and changemakers. We are pleased to announce that a vacancy has arisen for a Customer Experience Assistant to join our state-of-the-art Innovation Centre in the heart of Stockport Town Centre. Merseyway Innovation Centre (MIC) has been developed by Stockport Metropolitan Borough Council and has joined the network of innovation spaces managed by Oxford Innovation Space. Along with Stockport Business & Innovation Centre and Merchants House, MIC offers a thriving Innovation Centre where fledgling and small businesses are supported in their growth plans in a centrally located, flexible and inspirational environment.

Please note this is a part time role: 15hrs p/week - Monday & Tuesday 08:30 - 17:00

What You’ll Be Doing

As the first and last point of contact for our customers and guests, you’ll:

  • Welcome visitors with warmth and professionalism, creating a positive first impression.
  • Manage reception duties, including calls, emails, post, and meeting room bookings.
  • Support events, social media updates, and community engagement activities.
  • Keep the centre running smoothly by maintaining supplies, equipment, and shared spaces.
  • Assist with a variety of customer needs, from booking couriers to recommending local spots.
  • Provide backup support to the Centre Manager and Assistant Centre Manager.

Want the full picture? Please see the attached job description for more details on what the role involves.

What You’ll Bring

We’re looking for someone who’s hands-on, people-focused, and proactive. You’ll bring:

  • A confident, approachable personality and a natural flair for customer service.
  • Strong IT skills and the ability to pick up new systems quickly.
  • A proactive, can-do attitude and a keen eye for detail.
  • Flexibility and a team spirit - ready to pitch in wherever needed.

Why You’ll Love Working Here

We offer more than just a job - we offer a place where you can grow, contribute, and be part of something meaningful. Here’s what you can expect:

Salary: Competitive salary of £9,828 per annum.

Time off: 25 days’ holiday + bank holidays, pro rata.

Flexible benefits: Options to swap salary for extra benefits, including additional holiday.

Wellbeing: Wellbeing days, Employee Assistance Programme, and health resources.

Perks: Discounts on high street brands, EV leasing, cycle to work scheme, and more.

Development: Full induction, buddy system, and ongoing learning opportunities.

Culture: A supportive, inclusive team that values your voice and ideas.

Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses.

Ready to Apply?

If this sounds like your kind of role, we’d love to hear from you. Click ‘Apply’ to join us as our new Customer Experience Assistant.

Got questions? Reach out - we’re happy to chat.

We’re Committed to Inclusion

We’re building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply - you might be just the person we’re looking for.

We reserve the right to close the vacancy once we’ve received sufficient applications, so apply early to avoid disappointment.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Wellbeing Advisor

Anchor, Stockport
6 days ago
Wellbeing Advisor – Join Anchor at The Peaks, Woodford!Location: The PeaksSalary: Up to £27,724 .00 per annum pro rata Hours: 26 hours per week The Role:As a Wellbeing Advisor, you’ll play a key role in supporting residents to live happy, healthy, and independent lives. You’ll deliver a person-centred wellbeing service, ensuring every individual’s needs are met through tailored plans and...

FP&A Manager

adidas, Stockport
1 week ago
FP&A MANAGERJoin adidas Europe and shape the future of the sporting goods industry! For over 75 years, our European heritage has been a fusion of culture and innovation, driving global sports trends. Our offices, from Herzogenaurach to London, Berlin, Zaragoza, Amsterdam, Warsaw, Athens, Milan, Manchester, and Paris, are centers of creativity and collaboration. We aim to be Europe's best sports...

People & Culture Coordinator

Bayman Atkinson Smythe, Stockport
£28,000 - £31,000 per year
3 weeks ago
Paying £31K + Enhanced Benefits + Hybrid WorkingAre you passionate about creating an exceptional employee experience? Do you thrive in a fast-paced, people-first environment where no two days are the same? If so, this could be the role for you.We’re working with a progressive, people-focused business services company based in Stockport, on the lookout for an enthusiastic and experienced People...