Project Manager

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

The Enterprise Information Security Office (EISO) is tasked with leading Information Security Management activities across SITA. The Cybersecurity Business Office (CBO) is responsible for the delivery of Program and Project Management activities. This includes SITA Enterprise wide engagement (Customer Service, Reporting and Communications). As a Project Manager you will drive a variety of project initiatives that meets the needs of our customer base. This position offers an opportunity to work in a fast-paced environment with colleagues and customers located worldwide. Success in this role means you pay attention to detail be time sensitive possess influencing skills and enjoy working with others of diverse backgrounds.

Reporting to the CBO Director, you will partner with the CISO, EISO managers, program/project managers, and business units within SITA, maintaining strong relationships with digital transformation teams impacted by CBO activities. You will manage delivery of projects under a defined roadmap of project commitments, managing the assigned projects and scheduling tasks, reviewing work packages, and communicating project progress with senior stakeholders.

This role offers a range of responsibilities and possibilities:

• Managing projects - Project size will vary in scope and complexity. You manage the project throughout its life cycle - from inception through project closure. You manage change mitigate risks and deliver results to stakeholders and customers alike. Attention to detail effective time management and influencing people skills are key ingredients to be successful in managing projects.
• Working with project teams - Every project is completed through team effort. You work effectively with team members that may be local or distant. You regularly track project activities against plan schedules and take corrective action on any deviations. You communicate to team members management stakeholders and customers regularly and frequently ensuring that there is continuous understanding and alignment regarding the projects progress.
• Working with customers - You are committed to putting the customer first. As a result you proactively work with the customer and their teams to ensure that each project goal and objective is met with satisfaction.
• Project Management administration - Your ability to write clearly and simply are key skills to documenting project activities. Documentation ranges from developing communications strategy plans designing resource and project plans providing status reports submitting and tracking change requests tracking risks and issues providing variance reports to providing Steering Committee reports and lessons learned. Accuracy is key.

• Manage projects from inception through closure, handling changes, risks, and delivering results according to defined project charters.
• Collaborate with team members, tracking activities against schedules and communicating progress.
• Prioritize customer satisfaction, working proactively with customers and their teams.
• Document project activities accurately, including project plans, communication plans, resources, status reports, change requests, RAID logs and lessons learned.
• Delivering defined projects. Monitoring project health and provide reporting to senior stakeholders.
• Providing details project plans and associated project artefacts, tracking deliverables and ensure timely completion and managing stakeholder communications.
• Adopting agreed project management processes, tools and standards.
• Managing project financial budgeting and procurement.
• Building project team cohesion and delivering quality work.
• Ensure projects adhere to budgets, raising issues as needed.

You have a track record of success in in managing multiple projects and programs of varying sizes complexities budgets and deliverables within a commercial environment. You have experience speaking in front of executives and senior management. Ideally you have experience with delivering Cybersecurity, IT solutions or airline industry solutions provider. You have the ability to drive project initiatives that meet customer needs in a fast-paced environment. Success requires attention to detail, time sensitivity, influencing skills, and teamwork. You have a track record of managing multiple projects of varying sizes and complexities. Experience speaking before executives and senior management is essential. Ideally, you have experience in delivering cybersecurity projects, IT solutions or airline industry providers.

• Successful track record in managing multiple projects/programs within a commercial environment.
• Experience speaking in front of executives and senior management.

• Ideally experienced with Cybersecurity Project delivery, IT solutions or airline industry providers.

• Change control
• Client Relationship management
• Communicating for impact
• Cross-team integration
• Empowerment
• Leadership
• Managing Risk
• Products and Services
• Program management
• Project completion and integration
• Project planning and control
• Project scope management
• Quality Management
• Resource Management
• Stakeholder management

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

• University degree or equivalent (desirable)
• Formal project management training and certification (mandatory)
• Cybersecurity certification (desirable)

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.