Project Coordinator

Location: Cirencester, UK (Hybrid)

Department: Professional Services

Job Type: Full-Time 

At Loop1, we help organizations simplify IT operations and deliver better outcomes through smart technology solutions. As a Project Coordinator, you’ll play a key role in supporting our professional services team by managing the logistics and communication that keep projects on track and clients informed. This position is based out of our Cirencester, UK office.

What You’ll Do

You’ll coordinate the planning, scheduling, and execution of IT services projects, working closely with clients, engineers, and internal stakeholders. Your focus will be on ensuring smooth project delivery, clear communication, and timely completion of milestones.

Key Responsibilities:

• Plan and manage services projects from initiation to close, including scope definition, scheduling, and resource coordination. 
• Facilitate project kickoff meetings and maintain clear documentation throughout the project lifecycle. 
• Match engineering resources to client needs based on project scope and technical expertise. 
• Track project progress, manage risks, and escalate issues to prevent delays. 
• Serve as the primary point of contact for clients, providing regular updates and managing expectations. 
• Collaborate with vendors and internal teams to ensure deliverables are met on time and within budget. 
• Support adoption of new IT solutions and contribute to continuous improvement initiatives. 
• Identify opportunities for additional services that align with client goals and Loop1 offerings. 

What You Bring

Required:

• Strong organizational and time management skills. 
• Experience managing multiple projects simultaneously, including remote and global teams. 
• Ability to communicate effectively with technical and non-technical stakeholders. 
• Comfortable using project management tools such as Microsoft Project or ServiceNow PPM. 
• Familiarity with IT infrastructure concepts (e.g., cloud, networking, servers). 
• Ability to document project activities clearly and consistently. 

Preferred:

• Associate degree or equivalent experience. 
• ITIL Foundation or Scrum Master certification. 
• Experience with SolarWinds, Cisco, or similar IT environments. 
• Background in coordinating technology migration or transition projects. 
• Flexibility to work across time zones as needed. 

Why Join Us

At Loop1, we believe in creating a workplace where people feel empowered to do their best work. When you join our team, you’ll be part of a collaborative, global environment that values:

• Purposeful Work: Help clients solve real-world IT challenges with solutions that make a difference. 
• Growth Opportunities: We support continuous learning and offer opportunities to expand your skills and grow your career. 
• Flexibility: Work in a hybrid / remote model that supports work-life balance while staying connected to our Cirencester office. 
• Global Impact: Collaborate with colleagues and clients across the world on meaningful projects. 

Our Mission and Core Values

Loop1 is dedicated to engaging individuals who are passionate about learning from each other and collaborating to deliver innovative IT Operations Management solutions for our clients worldwide.

• We are greater than me.
• We are purposeful.
• We do the right thing.

To live up to our Core Values, we recognize our people are what matters most. To fully realize our purpose requires building and developing a diverse and extraordinary global team of people committed to the success of Loop1, our clients, our partners, and their fellow employees.

Equal Opportunity Employer (EEO)

Loop1 is committed to fostering a diverse and inclusive workplace that reflects the rich diversity of our community. We hire, promote, and reward employees based on their results and professional performance. Loop1 provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

Ready to apply?

Visit loop1.com/careers to learn more and submit your application.