Program & Project Lead

Overview

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE

Our benefit for the industry is clear: by combining design with our tech, we’ll make it easier for airports to transform from transit points into highly efficient and welcoming spaces. We boost capacity and elevate the passenger experience, regardless of the terminal footprint.

As the Senior Program Management Consultant in the MSI CoE and Consulting team you play a leading role in the creation of the central CoE MSI Knowledge resource.

This role is focused on the consolidation, creation and development of Guidelines, Frameworks, Methodologies and Best Practices that are to guide our sales, Business Development and Delivery teams across all stages of MSI opportunity stages.

This role also identifies, creates and delivers support in the areas of best practices on the MSI processes, boiler plates, program and project management structure that will support the GEO’s bid and delivery teams prepare responses and delivery planning of MSI assignments.

Key Responsibilities

• Design, Creation development and maintenance of the MSI CoE Knowledge Hub.
• Drive the development of methodology, guidelines and processes to support the SITA organisation to excel at in the MSI marketplace.
• Continuous engagement, collaboration and alignment with CCM and GEO’s.
• Based on knowledge, insights and best practices, develop communication, workshops and activities to enable the SITA GEO’s to realize and deliver MSI mark opportunities.
• Build trusted relationship with customers presenting key finding identified within the CoE MSI Knowledge Hub inclusive of insights, best practices and technology lead airport innovation to demonstrate SITA’s MSI credentials can capabilities.
• Supports GEO Bid teams in the preparation of RFP responses.
• Supports GEO’s in the planning and preparation to deliver MSI projects.
  
  
  

Qualifications

EXPERIENCE

• Specific experience in the Industry.
• At least ten (10 )years Business-related consultancy/or Industry experience.
• Team leadership experience/working in matrix managed organisations.
• Understanding of Airline Industry IT/ Network environment (an advantage).
• Specific experience in Project / Program Management or MSI.
• Strategic approach gained through thorough business experience.
• Leadership experience/working in matrix managed organisations.
• Complex Bid and Proposal Management.
• Operating at senior levels of customer (Heads of IT, Technical experts).
• Strong business communication skills.
  
  
  

Education & Qualifications

• Technology, Project Management or Business-related degree.
• ATI Transport related diploma/degree.
• IT Management / Architecture / Integration (an advantage)
• Project / Program Management qualification preferred
  
  
  

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.