Production Assistant

About the role

As a Production Assistant at Moonpig, you'll be at the heart of our fulfilment operation, helping us bring joy to our customers through high-quality personalised cards and gifts. You’ll play a crucial role in making sure each order is picked, packed, printed, and assembled with care and precision—ensuring every product arrives on time and looking great. This hands-on role is ideal for someone who thrives in a fast-paced environment and takes pride in delivering great work, especially during busy periods.

Please note: We will be holding an Assessment Day on 9th July at our Tamworth site (Moonpig, Unit 8, Dordon, Tamworth B78 2FG) where all shortlisted candidates will be invited to complete an English test and a Health & Safety test.

All successful candidates from the assessment day will then be invited back for a formal interview on either 10th or 11th July. Please ensure you are available on these dates before applying, specific times will be given to all successful candidates closer to the date!

Key Responsibilities:

• Pick and pack personalised cards and gifts with accuracy
• Operate printing equipment for high-quality outputs
• Assemble gift bundles and perform fabrication tasks
• Conduct quality control checks to uphold brand standards
• Follow SOPs for consistency, safety, and compliance
• Meet daily productivity and accuracy targets
• Maintain a clean and safe work environment
• Support across different production zones as needed
• Report issues to help drive improvements

About You:

• Positive, can-do attitude and strong team player
• Comfortable in high-volume, fast-moving settings
• Detail-oriented with a focus on accuracy
• Able to follow safety procedures and work instructions
• Flexible and open to rotating tasks and departments
• Good basic literacy and numeracy skills
• Willing to work varied shifts, including weekends during peak times
• (Desirable) Experience in a production, fulfilment, or warehouse environment
• (Desirable) Familiarity with print machinery or handheld scanners
• (Desirable) Understanding of health and safety in logistics

Shift pattern:

Week One:

In: Monday, Tuesday, Wednesday

Off: Thursday, Friday

In: Saturday, Sunday

Week Two:

In: Wednesday, Thursday, Friday

Shift Times:

Weekdays: 12:00 - 22:00

Weekends: 12:00 - 21:30

There may be a requirement to adjust start and finish times based on operational demands, particularly during peak and off-peak periods. Flexibility and a proactive approach are essential.