Product Owner

About Fruugo

Fruugo is a leading privately-owned e-Commerce Marketplace business making it easy for retailers to sell their products internationally. With Fruugo any retailer can join and sell anything, to anyone, anywhere. Winner of the a King’s Award for Enterprise for International Trade, and placed in the Financial Times List of Europe’s Fastest Growing Companies 2025, Fruugo is recognised as a fast growing, dynamic business, and following a period of consolidation, Fruugo has ambitious plans for future growth.

About The Role

We are looking for a forward-thinking product owner who loves what they do, is always hungry to learn more, and is committed to continuous improvement. If you talk in the language of outcomes, not requirements, we want to hear from you.

Role Purpose

As a Product Owner, you will help develop our merchant experience for our international marketplace business. This is an exciting time to join Fruugo as we continue our journey to become a leading marketplace for cross-border trade. Merchants are critical to our success, and the merchant experience programme you’ll be part of is central to our future goals and ambitions. You’ll be working at the intersection of users, business, and technology with plenty of scope for innovation and fresh thinking.

Experience Required

• A minimum of 3 years in a similar Product Ownership role with experience in an e-commerce marketplace or B2B e-commerce.
• Desirable is experience with merchant onboarding and the integration processes.
• Knowledge of and preferably experience in objectives and key results (OKRs).
• Experience with communicating the needs of the business as outcomes.
• Experience with user story mapping process and Opportunity Solution Trees.
  
  

Skills

• A great communicator in all forms, it's a bonus if you can speak Mandarin.
• A great facilitator, able to discover and understand stakeholders’ desired outcomes.
• A detail-oriented problem-solver, using data and real feedback to inform.
• Able to work independently, delivering on promises.
• Great organisational skills, able to juggle multiple initiatives at once.
• Able to engage with and hold your own in a discussion with technical engineering teams.
• Brilliant at influencing all stakeholders to get the best results for Fruugo.
• Proactive and self-sufficient with a keenness to drive the delivery of quality solutions.
• Product Strategy: Help develop and articulate a clear product strategy driven by insights.
• OKRs: Use objectives and key results to ensure the delivery of strategy and to create and maintain the structure for your teams.
• Data Led: Put data front and centre in all you do and develop product KPIs to enable your team and the business to drive improvement, optimisation, and to be an integral part of your product strategy.
• Continuous discovery: Conduct weekly customer interviews and research activities to continuously validate problems, test solutions, and inform product decisions.
• Shared understanding: Using facilitated workshops to build shared knowledge across teams, stakeholders and engineering to ensure successful outcomes.
• Agile Process: Be a facilitator and a cheerleader for the Agile process within your team.
• Product Ownership: Follow the Scrum Guide’s description of the Scrum product owner role.
• Product backlog: Use outcomes and values to create epics and stories.
  
  

Benefits

Fruugo prides itself on creating a friendly, welcoming, and supportive culture reflected in our core benefits:

• Hours of work are 35 hours per week - including one early 2pm finish!
• 33 days holiday including bank holidays (increasing with length of service)
• Optional holiday purchase scheme of up to 5 additional days
• Bi-annual company get togethers
• Access to our learning platform
• Company pension
• Employee discount
• Employee Referral Programme
• Employee Assistance Programme, offering wellness benefits to employees and their immediate family.