Product Manager

Do you want the opportunity to make your business awareness and Product Management skills really count?

Role summary:

We are going through a massive programme of change and our Product Management team are right at the heart of it. Should you be successful in your application you'll be in a role bringing business growth and happier clients.

NHS Professionals (NHSP) is the market leader in managed flexible worker solutions for the NHS. We work with more than 140 Trusts and healthcare organisations across England to reduce their reliance on expensive agencies by helping them build their own staff banks.

Our business was founded on providing flexible workers into nursing and midwifery roles - now we specialise in much more. We have a large community of healthcare professionals, including general and specialist nurses, doctors, midwives, and non-clinical staff.

Skills/Responsibilities:

We're looking for a Product Manager who is passionate about customer experience, has a natural curiosity and enjoys a challenge. You'll be working with one of our business areas identifying and clarifying their needs to meet the strategic goals. It will also involve leading improvements to the technology used by clients (Nurses, Doctors and NHS Trust staff) and colleagues.

Responsibilities Include:

• Translate customers’ core experience needs and business requirements to create a vision and product strategy for your cross functional area, making sure they stand out and provide commercial benefits.
• Managing and keeping stakeholders informed at all levels across Product, Technology, Delivery, Marketing, Commercial and Legal to support the Product vision and strategy.
• Prioritise the development backlog through Risk, Impact, Confidence and Effort assessment.
• Manage the commercial success of the product, tracking product performance against KPIs.
• Develop expert working knowledge of the product(s) and therefore be a point of reference and information.
  
  
  

Please note: This role will require you to come to our Hemel Hempstead offices one day a week usually a Wednesday.

To be successful in this post you will need to

• Have experience in Product Management
• Proven expertise in product management with a strong sense of what makes a great product and how to balance user experience with business goals
• Ability to seek out and deal with ambiguous, unstructured challenges, quick to find opportunities and shape strategies and resources around them as an individual contributor.
• Excellent communicator, skilled at collaborating with stakeholders at all levels and influencing decisions so as to act as a change agent.
• Ability to work independently with tight and evolving deadlines
• This is not a technical role but ability to work with the IT team, drawing on their knowledge and skills, will be important.
• Desirable: Experience of Salesforce platforms.
  
  
  

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 27 days per year, plus bank holidays
• A commitment to talent management & development
• Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
• Pension - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
• Life Assurance
• Group Income Protection
• Wellbeing Programme
• Employee Assistance Programme
• Employee Engagement & discounts platform
  
  
  

About Us:

NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.

We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.