Product Manager

Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. 

DWP. Digital with Purpose. 

We are looking for 3 Product Managers to join our community of tech experts in DWP Digital. 

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.  

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. 

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. 

 

You and your role 

One role sits within the Appeals and Supporting Capabilities. We are transforming our Appeals service to create an improved user experience and enable the right outcomes for our customers.

Another role sits within the GOV.UK and Signposting team, responsible for ensuring people can understand and easily find the support they need.

The final role is in our Customer Communication and Media Services Team, responsible for documentation received by our customers, whereby, as a Product Manager, you'll shape the vision strategy and roadmap for our CCAMS products.

With a data and insights-led approach, you will drive the improvement of our products and services. You will shape the product strategy, own the product roadmap and have the ability to gain buy in from senior stakeholders regarding your choice of techniques. You will use evidence to inform key decisions on such.

Being part of our Product Community of Practise means working collaboratively and sharing your skills and knowledge, and access to whatever learning you need to be at your best.

What skills, knowledge and experience will you need? How will this be assessed?

Technical Statement

The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following:

• Set the product direction and goals, own the product vision and roadmap, gaining buy-in from the team through effective communication.
  
  

Personal Statement

• Experience working with users to identify user needs and represent the user in all product decision making 
• Experience of prioritising backlogs based on user needs, value and effort 
• Experience of making decisions at short notice
• Experience of working in an agile team with a focus on iterative development 
  
  

The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above.

Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here.

Details. Wages. Perks. 

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. 

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. 

Pay: We offer competitive pay of up to £66,058.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.

Holidays: A generous leave package starting at 26 days rising to 31 days over time. 

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. 

We have a broad benefits package built around your work-life balance which includes: 

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)  
• Flexible working including flexible hours and flex-friendly policies 
• Time off volunteering and charitable giving 
• Bring your authentic self to work with 'I Can Be Me in DWP'  
• Discounts and savings on shopping, fun days out and more 
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference 
• Sports and social activities 
• Professional development, coaching, mentoring and career progression opportunities. 
  
  

Process: 

We know your time is valuable so our application and selection process is just two stages: 

• Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. 
• Interview: a single stage interview online. 
  
  

CLICK APPLY for more information and to start your application.