Product Development Analyst

No day will be the same - here are some of the highlights

As a Product Development Analyst, you’ll collaborate with product owners and the technology team to drive continuous improvement of both internal and external digital platforms. You’ll play a key role in gathering requirements, analysing current business processes, and helping to design solutions that meet the needs of the business.

Key Responsibilities:

• Collaboration: Work with business stakeholders to understand and document current processes, identifying areas for improvement and providing solutions.
• Requirement gathering: Through collaboration, capture, priorities, and refine requirements to support ongoing delivery through agile development processes.
• Project team support: Act as a key member of project teams, driving technology improvement initiatives across the business.
• Team meetings: Organise and participate in regular meetings to shape and manage your team’s backlog of work items.
• User story creation: Write clear user stories, including specifying requirements and acceptance criteria (training and support provided).
• User experience collaboration: Partner with product insights specialists, UX designers, and UI designers to create seamless and engaging user experiences through wireframes, mock-ups, or prototypes.
• Issue resolution: Collaborate with stakeholders to address, document, and resolve live issues or defects.
• Team player: Contribute to the performance and success of the Product team.

What you'll need to succeed

As a Product Development Analyst, you’ll be driven, detail-oriented, and committed to delivering high-quality results. You’ll have a deep understanding of the products and services offered by Good Energy and can confidently prioritise tasks based on their value to the business. Your proactive, solution-focused mindset allows you to navigate challenges and facilitate key conversations at the right moments.

Essential:

• Strong verbal and written communication skills, able to engage with diverse stakeholders, both internal and external.
• A “can-do” attitude, eager to problem-solve and facilitate the right conversations at the right time.
• Highly organized and proactive with exceptional attention to detail.
• Comfortable with continuously learning new skills, tools, and techniques to stay ahead of industry trends.

Desirable:

• Experience building business process maps (preferably with Microsoft Visio).
• Familiarity with Good Energy’s current systems and core business processes.
• Experience in testing new systems, processes, and reports.
• Comfortable working with data and a curiosity to explore how Good Energy can better utilize its data for innovative solutions.

Benefits you can rely on

Great allowances for hybrid working:

£500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.

£500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.

£500 annual development allowance: To spend on your chosen development area, whether that’s in your current role, or future roles.

15% annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.

Holiday: 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work-life balance.

Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.

See more of our benefits here.

We are open to part time applicants for this role.