Process Controller

The role:

Our Process Controller plays a crucial role in maintaining water quality and environmental compliance standards across multiple water production assets in a designated geographic area. Responsibilities include adhering to company, statutory, and regulatory health, safety, and security protocols. The position may involve independent work, confined space tasks, and contributing insights to enhance asset performance in both operational and maintenance projects. Additionally, availability for standby duties outside regular hours is essential.

What you’ll do:

• Operate and maintain water production assets safely and efficiently as part of a multi-skilled team.
• Manage and optimise water treatment sites within a designated geographical area.
• Perform proactive, planned, and reactive tasks to ensure asset reliability and performance.
• Monitor and analyse operational data, implementing corrective actions and escalating risks when necessary.
• Collaborate with technical and operational teams to resolve issues and improve asset performance.
• Support capital project planning by identifying investment needs and ensuring operational requirements are met.
• Maintain compliance with Health & Safety regulations and internal policies, including incident management procedures.
• Train and mentor colleagues, including apprentices, to build team capability.
• Ensure accurate data entry into corporate systems to support performance analysis and decision-making.
• Supervise contractors on-site, ensuring adherence to safety standards and procedures.

What we’re looking for:

• A minimum of 5 GCSE’s grades A-C or equivalent (which must include Maths, English and a Science or Technology subject).
• To complete and ensure that throughout your career that the required skills, competence and recency in the Licence to Operate (LTO) scheme are maintained.
• A valid driving licence
• Good understanding of water treatment processes and knowledge gained through job-related training and on-the-job experience
• Experience of PLC, HMI and SCADA systems
• Knowledge of safe systems of work, company policy, statutory regulations, operations procedures, maintenance procedures, administration procedures.

What we offer:

• A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• A 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• Flexible and hybrid working

About United Utilities:

United Utilities’ (UU) mission is to deliver high-quality water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked #11 in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

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