Principal Product Designer - London, UK, Hybrid

Our Purpose

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

How you'll make an impact

• Define strategic design direction and vision for key areas or initiatives
• Collaborate with design, product, strategy, and technology leaders to align on direction
• Clearly communicate strategic design direction to designers and teams
• Drive impact as a force multiplier—amplifying team efforts to better solve customer problems

What you'll do

• Champion and drive product principles and practices, including exploring new critical thinking approaches to solve complex customer problems
• Introduce new technologies, techniques and design tools to improve performance and process
• Ensure strategies are set up to scale and evolve solutions to critical customer problems across multiple teams and areas of the business
• Work closely with Marketing, Product Management, and Engineering to deliver stunning and effective end-to-end product experiences

What you'll bring with you

• Experience leading other designers working on complex software and services
• Experience building and iterating on a product based on usage patterns, user feedback and an evolving strategic and landscape
• A portfolio that demonstrates high-quality design outcomes, contributing to user experience and business value
• A mastery of the entire design process from uncovering customer needs and pain points, to executing elegant interfaces

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.