Practice Manager

CVS Group UK


Date: 3 weeks ago
City: Thetford
Contract type: Full time
21969

Practice Manager – The Old Golfhouse Vets

Two Sites

  • Leading & Supporting Exceptional Care

We are seeking an experienced, people-focused Practice Manager to join The Old Golfhouse Vets, working across our two friendly and well-established practices. This is an exciting opportunity to play a key role in driving our service forward and ensuring our patients, clients, and team receive the very best experience.

About The Role

As Practice Manager, you will be responsible for the smooth running of both sites, overseeing all operational aspects and line managing our dedicated team – including our skilled clinical staff. Your leadership will foster a supportive, high-performing culture, ensuring our people feel valued and empowered to deliver outstanding care.

Key responsibilities

  • Oversee day-to-day operations across two practice locations
  • Provide clear leadership and management to both clinical and non-clinical teams
  • Drive service standards, efficiency, and client satisfaction
  • Manage staffing, rotas, recruitment, and HR processes
  • Support and develop team members through mentoring and training with direct line management responsibilities for clinical and non clinical colleagues potentially
  • Monitor financial performance and contribute to business growth

About You

We are looking for a confident and compassionate leader with previous management experience – ideally within a veterinary, healthcare, or similar clinical environment. You will be a natural problem solver with excellent communication skills, capable of balancing operational needs with people-first leadership.

Essential Skills & Experience

  • Proven management experience, preferably including clinical team leadership
  • Strong organisational and decision-making skills
  • Ability to motivate and develop a diverse team
  • A proactive approach to challenges and change

Why join us?

  • Work within a supportive, passionate, and close-knit team
  • Have genuine influence in shaping the service and team culture
  • Competitive salary up to £37,000
  • The satisfaction of leading a team that truly makes a difference every day

If you're ready to take the next step in your management career and lead a team dedicated to exceptional care, we'd love to hear from you.

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