Police Enquiry Officer

Salary: Starting at £14,111 rising to £15,488 per annum. (Full time equivalent is £26,106 to £28,563 per annum). + Excellent Benefits including Government Pension

Location: Honiton

Closing Date: 06/11/2024, Midday

Hours per week: This role is 20 hours per week.

Would you like to support your community with contacting the Police? Do you want to support victims and enable crimes to be reported? If so, apply to be one of many new Police Enquiry Officers across Devon and Cornwall we are recruiting.

The role includes:

• being the first point of contact for reported crimes and incidents of a policing nature coming to the front offices and via 101 and other non-urgent means,
• providing an initial response to a wide range of enquiries from the public and other agencies, which may include offering advice, information and guidance on legislation, policing responsibilities, and police complaints and, where appropriate and necessary, ‘signposting’ to partner agencies,
• receiving and recording information appropriately and accurately,
• dealing supportively and reassuringly with witnesses, victims, and the general public escalating to other police resources where appropriate.

The Police Enquiry Office will be open from Monday to Saturday.

No annual leave will be approved due to the essential training required for the role - dates when no leave will be approved to be advised when appointment is confirmed.

Your training will take place at Police Headquarters, Middlemoor, Exeter. So you must be willing and able to travel to Exeter for the duration of the course, regardless of your base station.

Want to know more about this role?

Please click on the 'Apply' button to be taken to the vacancy on our website for further information about the role including the role profile. For a conversation regarding the role, once you have viewed the full details on our website, please contact please contact:

Hiring Line Manager: Sarah Herbert - Police Enquiry Officer Operations Manager

Email Address: [email protected]

What you get if you join us:

• A completive salary with yearly increments.
• Plus Weekend Working Allowance.
• 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays, pro rata for part time workers.
• Sick pay allowance, variable in accordance with length of service.
• Local government pension scheme.
• Supportive training and mentoring, including with IT and systems.
• Access to the Blue Light Card Scheme for discounts and services.
• Access to Group insurance scheme (via salary sacrifice scheme).
• Support networks, free Employees Assistance Programme, including for immediate family, and Occupational Health and wellbeing services.
• Continuing Professional Development.
• Making a difference within your community.