Plumbing and Heating Manager

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

In this position, you will play a key role in the sale of our full range of plumbing and heating products, taking a proactive approach to help drive this part of the business forward.

Your overall aim will be to establish and grow our customer base, maximise sales and profit and make MKM the place of choice for all light side supplies.

Responsibilities And Duties

• Grow the customer base.
• Providing quotations for customers
• Purchasing materials and managing stock levels for the category
• Dealing with customers both face to face and over the telephone
• Giving excellent customer service and sound product advice
• Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.
  
  

Qualifications And Skills

• Sound plumbing and heating product knowledge is essential for this role.
• Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment would be a distinct advantage.
• Confident dealing with customers
• The ability to build great customer relationships.
• A good telephone manner, excellent communication, and interpersonal skills.
• Computer literate.
  
  

Benefits

In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

• A competitive pay package.
• Generous discretionary bonus scheme
• People orientated culture.
• Substantial staff discounts
• Training and development opportunities
• Holiday scheme which rewards length of service
• Perkbox discounts
• Contributory pension scheme
• Financial planning support
• Cycle to work scheme.
• Free parking
• Life Assurance
• Enhanced maternity/ paternity pay.
• Mental health support