Plan Specialist Purchases

Job Description

Plans Specialist Purchases – Croydon

In this position, you’ll be based in the Croydon office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

This exciting role is your chance to become an integral part of our employee share plan program! You'll work closely with either an Operations Manager or the Head of Purchases, overseeing the entire purchase lifecycle for employees worldwide. This includes everything from enrolment and contribution management to the final share purchase. But that's not all! Here, you'll also focus on optimizing the experience for our EquatePlus/Shareworks clients, collaborating with the Operations Manager – Purchases to create efficient and streamlined processes for their upgraded service.

A role you will love

• Manage the Share Purchase Journey: You'll meticulously oversee every step of the share purchase process for employees worldwide, from enrolment and contributions to final purchases, ensuring we meet agreed-upon deadlines.
• Ensure Secure Contributions: You'll play a key role in securely collecting and managing employee contributions, adhering to all relevant regulations (FCA's CASS rules).
• Streamline EquatePlus/Shareworks Processes: Partnering with the Operations Manager, you'll help build and refine efficient processes specifically for our upgraded EquatePlus & Shareworks services.
• Become a Share Purchase Expert: Develop in-depth knowledge of share purchases, creating clear documentation and providing expert advice to colleagues and clients.
• Keep Everyone Informed: You'll be responsible for providing regular updates on purchase activity to clients, senior management, and stakeholders.
• Resolve Customer Inquiries: As the share purchase lifecycle expert, you'll tackle complex customer queries and system issues, delivering exceptional service throughout the process.
  
  

What will you bring to the role?

• Experience Improving Processes: Prior experience streamlining processes for improved efficiency is a bonus.
• Financial Services Background: Prior experience experience in financial services is desirable. Prior experience in share plans or financial compensation an advantage.
• Passionate About Customer Service: You're dedicated to delivering outstanding service to a large and diverse client base.
• Thrive in Busy Environments: You're comfortable handling significant transaction volumes within complex regulations.
• Strong Organizational Skills: You excel at managing multiple tasks simultaneously with exceptional organizational skills.
• Effective Communicator: You possess strong written and verbal communication skills, effectively conveying ideas to a wide range of audiences.
  
  

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

About The Team

We’re a leading provider of employee share plans. We partner with many of the world’s biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we’re an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.