People Co-ordinator – Retail

We’re looking for a fabulous People Co-ordinator – Retail to join our People Team and play a key role in providing dedicated support by ensuring the smooth and timely delivery across employee relations activities, including frequent travel to support formal employee relations meetings.

This role is also a key point of contact for our store-based employees, guiding them on day-to-day people-related queries and escalating matters when necessary.

What You’ll Do

• Serve as the first point of contact for store employees, providing policy guidance and escalating issues when needed.
• Coordinate employee relations activities (disciplinary, grievance, wellbeing, flexible working, absence, lateness, probation, performance reviews), including scheduling, documentation, and follow-up actions.
• Attend and take notes at employee relations meetings, supporting Retail Managers and the People Operations Retail Team both on-site and remotely.
• Support People Advisors with family leave requests (maternity, paternity, adoption) and liaise with People Services on compliance checks such as right to work.
• Maintain accurate employee records on HR systems, produce reports for case management, and assist with GDPR/SAR data requests.
  
  

What You’ll Bring

• Experienced HR Administrator/Assistant seeking to expand knowledge and progress career.
• Strong understanding of HR policies and processes including absence, lateness, wellbeing, disciplinary, grievance, and family-friendly initiatives.
• Personable and customer-focused, with a passion for building positive relationships with employees and managers.
• Highly accurate with strong attention to detail.
• Flexible and willing to travel across the UK and Republic of Ireland to support meetings.
  
  

What You’ll Gain

• 25 days holiday plus bank holidays with the option to buy additional days.
• Discretionary Bonus – We love to share our success with you!
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Hybrid Working! 3 days office and 2 days off-site.
• Access to our TPS Perks which offers you a variety of saving and discount options.
• Buy & Sell Holiday scheme and Life Assurance.
• 20% staff discount, as well as discounts at Superdrug and Three Mobile.
• Round the clock support from our partnership with RetailTrust.
• Cycle to work scheme for those who don’t mind riding up the hills of High Wycombe.
  
  

OUR HIRING PROCESS

• You find or get sent this job advert, read it, and feel like you’re the perfect person.
• You send in your application to let us know you’re interested.
• We see your application, get excited, and give you a call.
• You’ll meet us twice, and we’ll get to know each other
• You’ll begin your journey with us and let everyone know how great your new job is.
  
  

“We’re a sociable bunch of down-to-earth people, who enjoy our work and each other’s company”