People Advisor - Full time, (Up to 12 months temporary)

PEOPLE ADVISOR - FULL TIME - WASHINGTON, TYNE & WEAR

Who We Are

Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture.

Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community.

At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff.

As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success.

We currently have an exciting opportunity in our People Team for a People Advisor. As a People Advisor you will coach, influence and support our managers to deliver an exceptional experience for all of our people at each stage of the employee life cycle. You will support leaders to create an environment where people are proud to work for us, are inspired to deliver great services to our customers and each other, and where contribution is recognised. Help to embed the values and behaviours that make END. a great place to work and identify and develop people's skills, talents and potential to enable them to grow personally and thrive at work.

Here's a Breakdown Of What You'll Be Doing

• To support our departments on all people related matters.
• Advise managers on complex absence issues to manage absence appropriately and coach managers to develop the skills and competence to take accountability for absence management in their areas.
• Provide advice and guidance on all employee relations issues including disciplinary and grievances investigations and hearings, provide support on complex disciplinary and grievance cases.
• Review all employee relations matters to identify key learning points and any resultant actions.
• Coach and train managers to develop the capability and confidence to handle all employee relations situations effectively and consistently and wherever possible resolve matters informally.
• Support and coach managers with performance related matters ensuring any issues are managed effectively and development and performance improvement plans are in place.
• Provide advice and guidance to line managers on employment legislation and company policies.
• Ensures effective implementation of new or revised procedures and policies and provide support and training to managers as required.
• Provide advice and guidance to line managers on health and wellbeing matters in their areas.
• Pro-actively contribute to the development of people projects and initiatives to improve the people experience and increase employee engagement.
• Prepare and maintain various reports as required.
• Ensures the HRIS is maintained accurately for absence management and ER purpose.
  
  

Who We're Looking For

• Good understanding of procedures and concepts within own role and how this inter-relates with other roles to deliver outputs.
• Up to date with developments in their technical or professional area of expertise.
• Accountable for delivering assigned tasks within broader projects.  Plans, schedules and monitors work to meet deadlines and other requirements (financial, legislative etc.). Selects the appropriate methods, tools and applications.  
• A good understanding of the department and how it interacts and collaboratives with other departments within the Company.
• Provides guidance/support for new team members. May coordinate tasks for the team and check on quality and work progress.
• Typically resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Uses discretion in identifying and resolving complex problems and looks to remove complexity where possible to focus on priorities.
• Requires good analytical skills as well as evaluative judgement based on the analysis of factual and qualitative information to continuously raise the bar.  
• Impacts by influencing decisions through advice to others in area of specialisation.
• Influencing decisions through responsibility for quality and timeliness of end results of their work area, which will eventually impact the overall performance and effectiveness of the department.
• Develops strong partnerships internally and externally to positively impact the customer. 
• Sound communication and diplomacy skills to enable the exchange of complex information.
• Able to present complex technical information to a non-technical audience. 
• Qualified to or working towards Level 5 CIPD.
  
  

Besides a competitive salary and an engaging and inclusive work place we can offer you:

• 30 days holiday (including bank holidays)
• Holiday trading (Buy or sell 3 days)
• Your birthday off
• Access to Employee Assistance Programme
• Healthcare Cashback Plan
• Moments that matter gifts (Weddings and Babies)
• A pension that both you and the company contribute to
• Generous staff discount
• Opportunities for professional development and career progression
• 40 Hours per week - Monday to Friday
  
  

Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you.

Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.