Patient Care Assistant

CVS Group UK


Date: 1 day ago
City: Swansea
Contract type: Full time
21910

We have a fantastic opportunity for a Patient Care Assistant to join our team here at Campbells Veterinary Surgery!

This role is working 37.5 hours per week. Although this role is mainly based at Campbells, there may be the opportunity to take on shifts at our sister practice Tawe Vets in in both Sketty and Gorseinon.

About CVS

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

The salary for this position is up to £25,397 FTE depending on experience.

About The Role

Take a look at our short film to recognise the remarkable work thatour Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK:

Role

The PCA role is one of the foundations of an outstanding veterinary practice, as a PCA you would be involved in:

  • Nursing care to patients
  • Assisting Vets and Nurses in restraining animals for treatment
  • Cleaning, walking, and feeding of patients
  • Preparation of emergency and operating facilities
  • General cleaning and maintenance duties
  • Running internal lab samples
  • Answering emergency calls
  • Covering the receptionist desk, including answering queries, booking appointments and taking payments

What we're looking for in our Veterinary Patient Care Assistant:

  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience in dealing with members of the public
  • Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • A positive attitude and excellent teamwork skills
  • Experience in looking after animals in a veterinary environment would be desirable
  • Driving License is essential

What We Can Offer You

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

  • Salary will be in line with the National Minimum Wage
  • Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
  • Buy/sell up to an additional 4 weeks annual leave!
  • Staff discount scheme on Veterinary bills and products
  • A range of health benefits including private healthcare
  • Employee Assistance Programme and access to over 400 Mental Health First-Aiders
  • and more!

Or, if easier, you can find a full list by clicking the link here:

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

To apply for this position please click 'Apply Now'.

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