Pathway Co-ordinator ( Medical Secretary)

To provide an efficient Medical Secretarial service to the therapists, consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required.

To act as the point of contact for patients and medical staff on behalf of the consultant and the team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.

Efficient management of the Consultants diary.

Typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.

To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team.

An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.

Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline

Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.

Support management in the preparation and validation of the waiting lists and performance data in the team leader’s absence.

Liaise effectively with wards and departments within the hospital.

To escalate any urgent problems to a senior manager.

Provide secretarial support/cover for colleagues during absence.

Undertake necessary training as and when required by the Trust

Closing date: 11 January 2025

Interview date: 27 January 2025

Equality, Inclusion and Diversity

University Hospitals of Derby and Burton NHS Foundation Trusts is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

The Trust works to eliminate all forms of discrimination in line with the Equality Act 2010, and recognises that this requires, not only a commitment to remove discrimination, but also action through positive policies to redress inequalities.

The Trust actively encourages its employees to challenge discrimination and promote equality of opportunity for all.

Employees of the Trust are required to comply with its policies and values around equality, inclusion, diversity and human rights. Failure to do so will be treated as misconduct under the Trusts’ Disciplinary Policy and Procedure, which may result in dismissal.”

For further details / informal visits contact: Name: Amy Glover Job title: Operational Lead Email address: [email protected] Telephone number: 01332 258255