Out of Hours On-Call Handler
St Jude's Care Ltd
Date: 6 hours ago
City: Weymouth
Salary:
£250
per week
Contract type: Contractor
Out of Hours On-Call Handler – Care Provider (Live-in, Domiciliary & Supported Living Services)
UK-Based | Remote | Week-On/Week-Off Rota
Salaried Contract or Casual Agreement Available | Avg. £25/hour (working time) - £250 a week!
Are you calm under pressure, great on the phone, and experienced in care?
We're looking for a reliable and compassionate Out of Hours On-Call Handler to support our care teams and clients outside of normal office hours.
About St Jude’s Care
St Jude’s Care is a trusted provider of personalised in-home care, Live-in, and Supported Living Services, with over 20 years of experience. We are committed to helping individuals live independently with dignity and purpose, offering tailored care that meets each client’s unique needs. Regulated by the Care Quality Commission (CQC), we pride ourselves on delivering compassionate, high-quality support through a dedicated and forward-thinking team.
About The Role
As our Out of Hours On-Call Handler, you’ll be the first point of contact for care staff and clients needing urgent support during evenings and weekends. You won’t be required to deliver care yourself – your role is to coordinate, support and communicate effectively to ensure safe and responsive service continuity.
Your Responsibilities Will Include
Taking calls from staff and clients between:
Weekdays: 17:00 – 09:00
Weekends: Friday 17:00 – Monday 09:00
Giving advice around medication and emergency protocols
Contacting clients if carers are delayed
Coordinating carers for emergency cover if needed (standby cover will be arranged in advance for evenings and weekends)
Logging incidents and escalating issues appropriately
Working Pattern
One week on, one week off (Could be some variation to this for the right candidate)
Remote working – handle calls from the comfort of your own home
Option to work on a contracted salaried basis or casual worker agreement, based on your preference
Why Work With Us?
Average £25/hour (for actual call-handling time) - £250 a week!
Discounts at major high-street brands
Your birthday off – every year
Annual leave accrual
Work from home with full support and backup systems in place
Full Training provided and emergency support for anything outside your knowledge or experience
Ideal Candidate
Experience in Health & Social Care (care coordination or on-call experience preferred)
Excellent communication and decision-making skills
Able to stay calm under pressure and think on your feet
Tech-savvy and confident using care systems or apps (training provided)
Ready to be a crucial part of a team that truly makes a difference – even after hours?
Apply now to join a forward-thinking, supportive care provider.
UK-Based | Remote | Week-On/Week-Off Rota
Salaried Contract or Casual Agreement Available | Avg. £25/hour (working time) - £250 a week!
Are you calm under pressure, great on the phone, and experienced in care?
We're looking for a reliable and compassionate Out of Hours On-Call Handler to support our care teams and clients outside of normal office hours.
About St Jude’s Care
St Jude’s Care is a trusted provider of personalised in-home care, Live-in, and Supported Living Services, with over 20 years of experience. We are committed to helping individuals live independently with dignity and purpose, offering tailored care that meets each client’s unique needs. Regulated by the Care Quality Commission (CQC), we pride ourselves on delivering compassionate, high-quality support through a dedicated and forward-thinking team.
About The Role
As our Out of Hours On-Call Handler, you’ll be the first point of contact for care staff and clients needing urgent support during evenings and weekends. You won’t be required to deliver care yourself – your role is to coordinate, support and communicate effectively to ensure safe and responsive service continuity.
Your Responsibilities Will Include
Taking calls from staff and clients between:
Weekdays: 17:00 – 09:00
Weekends: Friday 17:00 – Monday 09:00
Giving advice around medication and emergency protocols
Contacting clients if carers are delayed
Coordinating carers for emergency cover if needed (standby cover will be arranged in advance for evenings and weekends)
Logging incidents and escalating issues appropriately
Working Pattern
One week on, one week off (Could be some variation to this for the right candidate)
Remote working – handle calls from the comfort of your own home
Option to work on a contracted salaried basis or casual worker agreement, based on your preference
Why Work With Us?
Average £25/hour (for actual call-handling time) - £250 a week!
Discounts at major high-street brands
Your birthday off – every year
Annual leave accrual
Work from home with full support and backup systems in place
Full Training provided and emergency support for anything outside your knowledge or experience
Ideal Candidate
Experience in Health & Social Care (care coordination or on-call experience preferred)
Excellent communication and decision-making skills
Able to stay calm under pressure and think on your feet
Tech-savvy and confident using care systems or apps (training provided)
Ready to be a crucial part of a team that truly makes a difference – even after hours?
Apply now to join a forward-thinking, supportive care provider.
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