Order Cycle & Warehouse Technician

Let's build the future together!

We are more than 250 professionals dedicated to the design and manufacture of KNX home automation products for homes, hotels, and buildings. Our more than 19 years of solid experience currently position us as one of the most innovative international manufacturing companies, with a presence in 117 countries around the world

Working at Zennio means working in a young, international, and high-performance technology company that offers an ideal environment for those who want to have a real impact on the growth of an organization and wish to take on challenging projects. It also means teamwork, a good atmosphere, and camaraderie!

Reporting to the Sales Manager of the delegation, they will be responsible for managing logistics and warehouse operations related to the sales cycle, from order reception and preparation to delivery and stock control, as well as sales order processing, invoicing, and payment follow-up to ensure customer satisfaction, material availability, and compliance with deadlines efficiently and accurately.

You will be responsible for:

• Receiving information from new clients and managing their registration and sales conditions in the accounting system (Xero or similar) to ensure records and follow-up, and ensure proper client onboarding and have the necessary information for preparing and submitting offers.
• Receiving requests, developing, and submitting quotations and/or offers to the client (that do not require project development) on time and in accordance with current commercial policies, to ensure timely client response and consistency with company commercial policies.
• Preparation, shipment, and follow-up of confirmed orders: Package labeling, carrier documentation, to ensure correct order preparation, enabling timely and incident-free delivery.
• Managing incidents during the delivery process (damage, delays, etc.), to effectively resolve issues affecting delivery and maintain customer satisfaction.
• Managing RMAs to ensure proper handling of returns and replacements, minimizing service and accounting impacts.
• Monitoring and controlling client account status, inventory levels (especially Zennio materials), recording incoming and outgoing movements.
• Administrative document management of commercial logistics
• Placing replenishment orders and purchases according to demand forecasts and consumption
• Coordinating the reception of goods and verifying incoming documentation, as well as coordinating with customs and customs agents and managing import/export documentation.

Prerequisites:

• Degree in International Trade, Logistics, Business Administration, or a related field.
• Minimum of 2 years’ experience in a similar position.
• Strong teamwork skills and the ability to collaborate effectively in a dynamic environment.
• Results-oriented, with a focus on exceeding established goals.
• Advanced planning and organizational skills to manage multiple tasks and priorities.
• Knowledge of office software tools and order management systems (SAP).
• Fluent Spanish is a plus.

Please note that our warehouse is located in Bletchley, Milton Keynes.

The advantages of working at ZENNIO?

Fixed annual salary

Permanent contract.

Onsite in Bletchley, Milton Keynes.

Work-time flexibility .Adapt your schedule to suit your needs every day.

Excellent work environment.

Special employee discounts: you too can live in a smart home!

Welcome pack: feel the Zennio brand from day one with our coolest merchandise.

Do you like what you’re reading and want to know how the process continues?

Sign up now and we’ll call you!