Operations Supervisor

Position: Operations Supervisor  

Contract Type: Permanent – 45 hours 

Location: Hounslow

Shift: Mon - Fri / 11:00 - 21:00

Why choose DHL eCommerce UK?  

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!   

About this role: 

This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the operation in accordance with the individual work area requirements. You will need a strong work ethic and real attention to detail. It’s a physical job, in a busy warehouse hub that’s always working at full speed, so you’ll be on the go throughout your shift. Whatever task you’re performing, your attention to detail will make sure every parcel gets to its customer right on time. 

 

Key Role Responsibilities: 

• Supervision & reconciliation of warehouse (deliveries, Holdbay etc) 
• Efficient Management of any bulk/return deliveries with C&D and LGV fleet 
• Support Bulk Collection Customer Planning 
• Support LGV Transport rules & regulations 
• Effective deployment of all operational resource in accordance with the work area requirements 
• Ensure KPI targets are achieved or exceeded in accordance with the work area requirements 
• Attend training and personal development courses as arranged 
  
  
  

The ideal candidate will have:  

• Minimum of 1 year working in a comparable or acting supervisory role 
• Knowledge of resource management and deployment 
• Excellent communicator able to provide, receive and implement operational information and instruction 
• Good IT skills 
  
  
  

 

What about career development?    

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.    

What will you need to do next?    

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV    

Our approach to Diversity and Inclusion    

As a global company, we see the diversity of our employees as a genuine strength.  A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.