Operations Manager

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of

continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are looking for a Operation Manager to be based at our Derby Site (DE65 6BE) , but will be required to travel to our Erith, Basingstoke and Leeds sites at least once a quarter.

We are seeking an operation Manager to ensure the Warehouse Processes & Warehouse (WMS) processes are completed in line with customer expectations. . To ensure a culture of Continuous Improvement customer requests, changes are communicated and actioned.

This a full-time, permanent position offering a salary of £ 46058.38 (depending on experience).

The working schedule is predominantly a Monday – Friday working 07:00 to 16:00 (9hr shifts) with some level of flexibility. Benefits:

• Individual health cover
• Free Eye Test *
• 25 days’ holiday (excluding bank holidays) and 5 days Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days international remote working*
• Critical Illness Cover
• Health cash plan
• MyStrength Wellbeing App
• Free online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• On Site Mental health First Aiders
• Employee benefits i.e. Free eye test*, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health.
• Tailored development and career opportunities
  
  
  

Key responsibilities:

Operations

• As directed, ensure WMS processing is completed correctly at all locations. ASN receiving is processed in a timely manor and GI processing is completed in line with customer SLA.
• Ensure goods are being handled (picked) in accordance with standard work instructions at all locations with quarterly checks (audits)
• Regular meetings with key colleagues at each location is key to success in this role.
• Implementation for Warehouse projects with budgetary responsibility and support for new or current implementation projects .
  
  
  

Communication:

• Ensure any concerns, issues or variances to instructions are immediately communicated to the team and, when relevant, line manager to allow appropriate action to be taken at the earliest opportunity.
• Contributions and updates for the regular customer reviews should be provided in order to promote a collaborative approach for contract management
  
  
  

Company Procedures:

• ensure all company procedures are adhered to, including ER procedures, such as absence and performance management, standards of behaviour, disciplinary, PDR etc, supporting with investigations and disciplinary hearings as necessary.
• Ensure consistent 5S compliance – Sort, Straighten, Sanitise, Standardise, Sustain, Support and contribute to the YES program and implement the Warehouse improvements and/or action plan as required.
  
  
  

Health and Safety:

• Deliver the ongoing Yusen H&S programme through daily monitoring, application and delivery of the H&S policy, SSOW and internal and external compliance.
• Participating in H&S monitoring, reviewing processes and ensuring employees are trained. Communication of H&S matters to the team. Manage workplace safety continuously.
  
  
  

Key Requirements:

• Previous supervisory experience / leading a team. Previous warehouse experience is an advantage.
• MHE licence an advantage but not essential.
• Good attention to detail and organisational skills.
• Excellent communication skills – both verbal and written. –
• Excellent IT skills including Microsoft packages and e-mail.
• Ability to prioritise workload, effectively managing multiple tasks. Ability to work as part of a team, to deadlines and prioritise.
  
  
  

We thank all applicants for their interest, however, only those under consideration will be contacted.

Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.