Operations Administrator

Main interfaces:

• Onsite Management and Service Support to sites on the South Coast
• Clients
• Cleaning teams on sites on the South Coast
  
  

Overall Purpose:

• Support onsite Management and Account Director with administrative assistance and assist
• Management across the contract when required.
• Provide regular reports to Line Manager and Customer
• Provide initiatives to contribute to improved and streamlined administrative processes on the Contract
• Adhere to stated company policies and procedures and carry out all duties in a way which is consistent with and which promotes ABM
• Provide financial information to client when required
• Responsibility for Purchasing, financial record keeping for the contract and ad hoc administration recording equipment, repairs,
• Prepare presentations for monthly meetings as required
• Liaise with facility and property managers regarding services and quotations.
• Coordinating help desk for South Coast
• Monitor associated services through ABM and sub-contractors
• Develop and maintain effective two-way communications with the client, staff, subcontractors, and associated service providers.
• Payroll inclusive of time and attendance processing and record keeping of sickness, Holidays Vetting new staff and contractors across all South Coast sites, helping other sites as required
• Coordinating and ensuring all work permits are approved and entered on to all work permit systems. Placing orders and distribution of all goods including consumables, uniforms, equipment, and any other ABM services to meet contract requirements.
• Applying access for all staff on the South Coast, recertification, complete cleaning audits as required In the absence of the Operations Manager be able to provide cover
• Managing onsite meetings and visitors - Taking notes at client and staff meetings Person Specification, Always follow Group and company policies and procedures.
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
  
  

Demonstrate experience of managing customer relationships / customer focus

• Financial and business acumen Ability to work autonomously to a high degree of accuracy and manage own workload
• Working within team environment
• Good PC skills and fluency with a range of PC packages (MS Office, SAP, power point, word, excel,)
• Ability to work to critical targets and deadlines
• Good planning & organisational skills with ability to prioritise
• First class communication skills
• Commercially focused
• Confidence to suggest new ways of working or ideas for the contract, challenging the status quo if necessary
• Positive attitude and eagerness to learn about the Cleaning Industry Essential
• Ability to work to critical targets and deadlines
• Good planning & organisational skills with ability to prioritise
• First class communication skills
• Financial and business acumen
• Good PC skills and fluency with a range of PC packages (MS Office, SAP, power point)
• A flexible and adaptable approach to workload.
  
  

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

We're proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis