Office Manager

Berkeley St Edward London is a key part of the Berkeley Group, and we deliver projects under both the Berkeley and St Edward brands. St Edward is a Joint Venture with M&G Investments.

We are seeking an organised and proactive Office & Facilities Manager to oversee the day-to-day operations of our divisional Head Office at Chelsea Bridge Wharf. This position ensures the smooth running of the workplace, manages the reception team, implements office-wide procedures, and maintains a productive, safe, and welcoming environment for our people and visitors.

The role

• Manage all aspects of office and facilities administration, including supplies, equipment, EV chargers, staff lockers, and storage.
• Develop and maintain office and reception Standard Operating Procedures.
• Oversee reception services, including visitor access, calls, fobs, and parking passes.
• Lead our Green Office initiatives and ensure the workplace meets safety and functionality standards.
• Line-manage the Receptionist, including training and development; provide reception cover when needed.
• Support employee onboarding, office inductions, and workplace access coordination.
• Act as the main point of contact for office and facilities queries.
• Manage supplier relationships, contract negotiations, and office-related budgets, including invoice and purchase order processing.
• Coordinate cleaning, maintenance, waste disposal, and security services.
• Plan office layouts, seating, and procurement of furniture, consumables, and IT equipment.
• Ensure compliance with health and safety legislation, including risk assessments and fire safety protocols.
• Maintain compliance records and oversee health and safety for staff and the premises.
• Drive continuous improvement initiatives and resolve operational issues proactively.
  
  

Experience Required

• Proven experience in administrative, facilities, or operational roles within an office environment.
• Experience in basic facilities management, including coordination of building services, space planning, and safety compliance.
• Prior experience managing receptionists, assistants, or junior team members is desirable.
• Proficient in Microsoft Office Suite, including Excel, with basic IT troubleshooting skills.
• Comfortable negotiating contracts, processing invoices, and managing office budgets.
• Experience working with service providers and monitoring building systems is a plus.
• Strong problem-solving abilities with a calm, solutions-focused approach.
• Good working knowledge of UK workplace regulations; familiarity with the Health and Safety at Work Act 1974 is preferred.
• Holds valid First Aid and Fire Marshal certificates; DSE Assessor certification is advantageous (or willingness to complete upon appointment).
• Excellent verbal and written communication skills.
• Adaptable and composed when managing multiple tasks or projects simultaneously, with an approachable and professional demeanour.
  
  

Why join us?

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.
  
  

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.