Office Assistant

Application Deadline: 1 December 2025

Department: People

Location: London

Description

Reporting into the House Manager you will be the one of the first points of contact for the Mountain Warehouse and support in the day to day running of a very busy office. You will provide daily support to the business and ensure the efficient running of all operations. We are looking for a passionate, hands-on, multi-talented individual who will grow with the company.

This role is 5 days a week (Monday to Friday), in our London, Victoria head office.

Key Responsibilities

• Having a flexible work ethic with a can-do attitude. With the ability to help House Greeter at reception and House Manager with day to day tasks as and when required. This will include:
• Operating a busy phone system and screening calls.
• Meeting and greeting guests
• Organize all incoming and outgoing courier deliveries, log consignments and distribute.
• Reconcile credit notes and invoices for monthly payments and company credit cards
• Dealing with and forwarding high priority mail - managing the incoming and outgoing courier bookings
• Managing a busy inbox and responding to queries as necessary
• Booking domestic and international travel and accommodation for both head office and remote based staff
• Taking responsibility for organisation of a busy post room.
• To ensure the house is stocked at all times. Responsible for a weekly audit of office supplies i.e. stationery, consumables etc.
• Assist with H&S for the office i.e. first aider, fire alarm / drill management
• Adhoc administration as the business demands
• Responsible for placing lunch orders and refreshments for key internal and external meetings.
• General administrative support including maintain meeting rooms to ensure we maintain a high level of cleanliness across the house.
• Supporting with office events, and catering
  

We Would Like To Meet Someone Who Has

• Previous experience within a similar position
• Excellent communications skills
• A high level of organisation
• Excellent time management
• Ability to organise own workload effectively
• Good attention to detail
• A flexible ‘can do’ attitude is essential
• An approachable friendly persona is vital
  
  

Benefits

• Competitive salary and benefits package
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme