Night Manager

Are you passionate about hospitality? Do you thrive in providing exceptional service and ensuring guest satisfaction even during the late hours? If so, we have the perfect opportunity & we want to hear from you!

Our hotel, voco Belfast an IHG Hotel & part of The iNUA Collection is now looking for a dedicated and experienced Night Manager to join our team. As a prestigious member of The iNUA Collection & IHG Hotels & Resorts, we uphold the highest standards of hospitality, ensuring each guest experiences a memorable stay. Establishing ourselves well in the premium market in Belfast- now is a great time to join a dedicated team of hospitality professionals.

About voco Belfast:

“Nestled in the heart of Belfast City within the Gasworks district, voco Belfast, blends modern design-led comfort with genuine local charm and hospitality. Set in a convenient location, our hotel is designed to help you unwind and discover Belfast city, amidst iconic landmarks and cultural hotspots, we offer premium accommodation, Italian inspired dining and modern flexible meeting facilities. Whether for business or leisure, voco Belfast is your gateway to Belfast's rich heritage, culinary scene, and vibrant nightlife, inspiring playful and memorable moments. Be part of it…”

Each day is different but you'll mostly be:

• Oversee all overnight operations, ensuring smooth and efficient functioning of the hotel.
• Welcome guests upon arrival during late hours, providing a warm and hospitable atmosphere.
• Manage the front desk and handle guest inquiries, requests, and check-ins/check-outs.
• Supervise the night team, providing guidance and support as needed.
• Ensure security protocols are followed and maintain a safe environment for guests and colleagues.
• Handle any guest complaints or issues effectively and professionally.
• Conduct nightly audits and reports to ensure accuracy and compliance.
  
  

You will have:

• Previous experience in a hotel night management role preferred.
• Excellent communication and customer service skills.
• Strong leadership abilities with the capacity to manage a team effectively.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Flexibility to work overnight shifts, including weekends and holidays.
• Knowledge of hotel operations and hospitality industry standards.
  
  

Join us and discover a rewarding career with endless opportunities for growth and development in the hospitality industry. Alongside competitive compensation and benefits, you will have the chance to unleash your creativity and contribute to the success of our renowned culinary offerings.

We are proud to offer Industry leading benefits at voco Belfast:

• The opportunity to work within a renowned hotel collection.
• Discounts worldwide across the IHG portfolio- Employee rates and Friends and Family Rates
• Life Assurance- giving you peace of mind
• 24/7 access to our Employee Assistance Programme
• Enhanced Pension Contribution
• Learning and Development opportunities. Grow with us and start your journey in the hospitality industry.
• Access to employee discounts for you, your family and friends.
• Enhanced Maternity & Paternity Leave
  
  

Apply now to embark on a culinary journey with The iNUA Collection!

We look forward to welcoming you to our team!