NEW Python Software Engineer. AI driven Helpdesk. RASA integration I-GTM
Python Software Foundation
Date: 2 weeks ago
City: Remote
Contract type: Part time
Remote
Job Title
Python Software Engineer. AI driven Helpdesk. RASA integration
Job Description
Python Software Engineer. AI driven Helpdesk. RASA integration
RASA Chatbot Integration. Part-Time, Long-Term
Help Build the AI-Driven Helpdesk for Our Ed-Tec platform, that Records travel whereabouts information for UK boarding schools and manages travel .
Flexible, part-time hours and long-term potential. You’ll take the lead on developing our AI-driven helpdesk system at I-GTM, integrating RASA with our existing tech stack including React, Twilio, FreeScout, and our internal APIs.
About The Project
The goal is to provide smart, secure, and responsive chatbot support for parents, schools, and transport teams and escalation to human agents (via FreeScout) when needed.
Restrictions
Set up a RASA development environment using Docker
Deploy RASA to Google Kubernetes Engine (GKE) for production use
Integrate RASA With
I-GTM provides travel record keeping platform to UK boarding schools
Contact Info
Python Software Engineer. AI driven Helpdesk. RASA integration
Job Description
Python Software Engineer. AI driven Helpdesk. RASA integration
RASA Chatbot Integration. Part-Time, Long-Term
Help Build the AI-Driven Helpdesk for Our Ed-Tec platform, that Records travel whereabouts information for UK boarding schools and manages travel .
Flexible, part-time hours and long-term potential. You’ll take the lead on developing our AI-driven helpdesk system at I-GTM, integrating RASA with our existing tech stack including React, Twilio, FreeScout, and our internal APIs.
About The Project
The goal is to provide smart, secure, and responsive chatbot support for parents, schools, and transport teams and escalation to human agents (via FreeScout) when needed.
Restrictions
- Telecommuting is OK
- No Agencies Please
Set up a RASA development environment using Docker
Deploy RASA to Google Kubernetes Engine (GKE) for production use
Integrate RASA With
- React Create React App frontend via Botfront or similar
- Twilio for SMS & WhatsApp messaging
- FreeScout for handover to human agents
- Our existing REST API using secure, authenticated flows
- OpenAI or other LLMs for real-time user data enrichment and analysis
I-GTM provides travel record keeping platform to UK boarding schools
Contact Info
- Contact: David Williams
- E-mail contact: [email protected]
- Web: https://i-gtm.com/
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