Network Performance Engineer

Salary - 46869

Work Type - Onsite

Job Location - Eccles Wastewater Treatment Works, Peel Green Road, Eccles, Manchester, M30 7DR

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes
  
  

Job Purpose

Minimise any risk, improve and maintain our service delivery and regulatory standards, i.e. the continuous supply of quality water, delivered in a safe and efficient way, focusing on optimisation of the network.

Provide analytical expertise, using available data and communication with colleagues, directed at optimising the performance of the water network.

Provide guidance to individuals operating the network and to management regarding network interventions, appropriate operating practices support local implementation.

Act as an engineering expert advisor to local colleagues to support rapid issue resolution and capital works promotion.

Accountabilities & Responsibilities

• Through bottom-up analysis and the DOMS process, identify ways in which the water network in the area can be optimised to safeguard service delivery standards and regulatory compliance whilst operating in the most cost effective way.
• Supporting Water Quality and Public Health teams with any queries, risks, identification of solutions and any actions assigned in the NPE area are delivered in a timely manner.
• Supporting the Network Performance Manager in identifying ways in which regional strategies can be effectively implemented in the area.
• Identifying and quantifying risks to service, health & safety and/or regulatory standards effectively articulating / escalating to the Network Performance Manager. Logging and promoting the need and scope for investment where required.
• Apply hydraulic modelling techniques and support the maintenance of models at a local DMZ level, utilising modelling for planned work support, incident management, risk assessments and proactive network optimisation.
• Provide engineering advice to the Technical Support Officer and/or our contractors to ensure potentially difficult jobs are resolved in a timely manner.
• Provide engineering support to facilitate development and promotion of Non-Core maintenance projects, e.g. PMVs, meters, diversions and minor mains improvement schemes.
• Act as a point of liaison for the Network Capital Delivery teams for development and promotion of capital maintenance schemes in the area, providing technical and engineering support.
• Provide engineering support to Developer Services teams with regards to potential new connections.
• Where necessary liaise with stakeholders and ensure network schematic and connectivity is maintained and assist with any queries, investigations and resolutions.
  
  

Technical Skills & Experience

To be successful in this role you’ll need to have the confidence and ability to propose and/or make decisions affecting the operation and performance of the network assets. You’ll have extensive and relevant water network experience or have demonstrated technical expertise in another area of the business. You’ll also have:

• Knowledge of the regulatory framework in which the business operates to maintain compliance.
• Understanding of asset management techniques, capital investment and finance, policies and procedures.
• Ability to identify, develop and drive through solutions to a wide range of technical and analytical problems.
• Understanding and working knowledge of hydraulic modelling.
  
  

Additional Information

• Participate in a formal standby to provide out of hours *NPE-related support to Network Technicians and Customer Technicians
• You will closely align, geographically and operationally, with a Technical Support Officer.
• The role will cover the county area of Greater Manchester.
  
  

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.