Network Performance & Engagement Lead
Roam
Date: 2 weeks ago
City: Crawley
Contract type: Full time
We are seeking a highly organised and proactive Network Performance & Engagement Lead to support site activations and engagement with our valued customers. In this role, you will be responsible for managing our EV charging networking by being part of a cross functional team focussing on tariff management, customer comms, activation campaigns and site launches.
This role requires somebody comfortable with switching agendas regularly and working in a fast paced operation to deliver results when it comes to network charging usage uptake.
What will you be doing?
As a Network Performance & Engagement Lead, some of the tasks you will do are listed below:
We are seeking candidates with previous experience in a similar role, as well as the following qualifications:
At Roam, we value diversity and encourage individuals to apply, even if their experience doesn't align perfectly with the requirements. You might be the perfect fit.
Why join us?
Join an ambitious EV scale-up with strong backing as we contribute to the EV revolution. Work in a flexible environment with numerous perks including enhanced leave allowance, learning and wellbeing benefits, and more.
We are proud to be a Living Wage Employer.
If you want to help make the EV switch simple, we'd love to hear from you!
you!
This role requires somebody comfortable with switching agendas regularly and working in a fast paced operation to deliver results when it comes to network charging usage uptake.
What will you be doing?
As a Network Performance & Engagement Lead, some of the tasks you will do are listed below:
- Working closely with our Data, Customer, Marketing and Operations teams to get actions delivered that you identify will be suitable based on your own analysis
- Improving processes when reviewing the end to end site activation processes
- Keeping an eye on our EV charging network dashboard when it comes to utilization trends and working with management team on recommendations for growth
- Ensuring that new sites in the pipeline are being planned effectively
- Reviewing poor performing sites to drive better performance
- Work with our clients and drivers through email, app comms and phone calls where needed to gauge opportunities we want to trial
We are seeking candidates with previous experience in a similar role, as well as the following qualifications:
- A self starter, a real go getter in planning your day to get things done effectively
- High energy and passionate about delivering results and making an impact in a start up environment
- Comfortable working through data analysis as well as holding strong interpersonal skills
- Passionate about the EV transition and the renewable sector in general
- Commercially minded and disciplined in holding a process to account
At Roam, we value diversity and encourage individuals to apply, even if their experience doesn't align perfectly with the requirements. You might be the perfect fit.
Why join us?
Join an ambitious EV scale-up with strong backing as we contribute to the EV revolution. Work in a flexible environment with numerous perks including enhanced leave allowance, learning and wellbeing benefits, and more.
We are proud to be a Living Wage Employer.
If you want to help make the EV switch simple, we'd love to hear from you!
you!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Business Development Representative
Thales,
Crawley
5 days ago
Location: Remote UK, United KingdomThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already...
Business Development Manager
NuServe | B Corp,
Crawley
6 days ago
Role PurposeTo drive new client acquisition and contribute to NuServe’s growth by actively sourcing, developing, and converting new business opportunities. The BDM plays a critical frontline sales role, focusing on outbound prospecting and full-cycle opportunity management, from discovery through to contract close. This position works in close collaboration with the wider BD team and the Proposal & Content Coordinator, and...
Data Architect
Thales,
Crawley
1 week ago
Location: Crawley, United KingdomIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and...