Network Asset Controller

United Utilities


Date: 6 days ago
City: Rochdale
Contract type: Full time
Salary - £33501

Work Type - Onsite

Job Location - Rochdale Wastewater Treatment Works, Roch Valley Way, Rochdale, OL11 4QH

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Job Purpose

Reporting to the Network Maintenance Manager, you will be responsible for the effective day-to-day operation and maintenance of all Wastewater Network powered assets e.g. pumping stations, combined sewer overflows and detention tanks within a defined geographical area. You will ensure the smooth operation of assets minimising any impact on the customer and ensuring excellent customer service at all times. You will provide the first call response to reactive incidents, you will need to be pro-active and will be responsible for the efficient operation of Network Assets in your area. To achieve this you will need to maintain a close working relationship with other members of the network maintenance team and the Remote Monitoring Controllers. In addition you will work closely with other roles within the maintenance organisation and other departments within UU

Job Accountabilities

Working as part of the Network Maintenance Team and allocated to a defined area you will be accountable for ensuring the day-to-day operation and optimisation of the Wastewater network mechanical and electrical assets (e.g. pumping stations, powered mechanical screens and detention tanks.) Undertaking both pro-active and reactive activities to ensure efficient asset operation you will also be accountable for:

  • Reducing the number of failures and preventing any flooding or pollution incidents. This will be a critical aspect of the role.
  • First call maintenance activities, root cause analysis and remedial actions are key to the reduction of failures and associated alarm volume.
  • Managing asset failures, dealing with interim arrangements and returning assets to service as efficiently as possible.
  • Carrying out planned and reactive first call maintenance tasks on all Wastewater Network mechanical and electrical assets.
  • Monitoring, responding to and reducing reactive calls and alarms.
  • Ensuring statutory compliance with required H&S, environmental and regulatory rules and guidelines associated with Wastewater Network powered assets.
  • Ensuring that investment needs are identified and prioritised.
  • Producing and maintaining contingency plans for all sites.
  • Responding to customer issues in relation to your area of responsibility and ensuring high levels of customer satisfaction.

Knowledge And Skills

To be successful in this role good information technology skills are essential together with the ability to understand United Utilities systems and their capabilities and limitations. You will need good interpersonal skills in order to communicate effectively with colleagues and customers and as you will often be working alone you will need to be capable of using your own initiative and have a flexible approach to highly varied workloads. You will also need:

  • Good time management - able to work to agreed deadlines and achieve personal objectives.
  • Good analytical and problem-solving skills.
  • Good team working skills.
  • Ability to co-ordinate framework contractors in delivering small projects and remedial works.
  • Full UK driving license.

Addional Information

Desirable Criteria:

Although not essential it would be beneficial if you were able to demonstrate basic maintenance understanding of the operation of powered assets, and a general understanding of wastewater network activities. It would also be beneficial if you were able to demonstrate:

  • An understanding of Wastewater regulatory requirements.
  • Minimum of 5 GCSE's (or equivalent) A – C (including Maths and English)

The successful candidate will be required to take part in an out of hours standby rota and must be able to respond to call outs within an optimum time frame.

This is a physically demanding role and duties will include climbing ladders, accessing manholes, working at heights, entering confined spaces and you may be required to work off access platforms.

You will be required to work outdoors in all weather conditions.

Network Asset Controllers will hold or be trained to United Utilities internal standard in operating and understanding wastewater powered assets.

Whilst we have tried to highlight the key skills that will be required to undertake this role they are not all essential at the outset. A willingness to undertake the necessary training would be expected, and appropriate support and development will be provided.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

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