Neighbourhood Housing Officer

Job Title:       Neighbourhood Housing Officer

Location:       Dundee - Hybrid Working

Hours:           Full Time - 35 hours per week - Fixed term until 31st March 2025

Days:             5 days per week (Monday - Friday)

Salary:           £36,691 - £43,075 per annum 

This is a hybrid role that will allow autonomy and flexibility with home working and office working at our office based in Dundee.

An opportunity to make a positive impact on peoples’ lives and community.

Caledonia Housing Association is one of Scotland’s leading social housing providers and has been recognised as one of the top UK Housing Associations to work for, with the vision of providing “Homes and Services that make life better”. We are committed to providing high quality affordable housing, building new homes and transforming customer services. Caledonia Housing Group provide services to 5,345 homes and in excess of 2,000 private owners across 8 local authority areas.

Benefits

As a Caledonia Housing Group employee, you will enjoy a fantastic range of benefits including:

• 36 days annual leave
• Sector leading pension scheme, matched up to 12% by us
• We promote work-life balance, and operate a flexi-time system
• FREE membership of a healthcare cash plan, including cover for dependents
• Paid Volunteering Day
• Employee Counselling Service
• Enhanced benefits for maternity, paternity and adoption leave

As an inclusive employer, we’re open to having a conversation with you about flexible working.

About the Role

We have an exciting opportunity for an enthusiastic and motivated Neighbourhood Housing Officer to add value to the Association's busy Customer Services Department. You will be responsible for managing one of our Housing Hubs within the Dundee area, whilst supporting other neighbourhoods as required. You will have had experience of working within a fast-paced social housing environment delivering housing management and frontline services to a diverse range of customers. You will be committed to achieving positive service outcomes and for delivering an excellent customer experience. If you are committed to delivering first class levels of customer service and support, are proactive as well as positive, are a true team player and have a "can do" approach, then we would like to hear from you! 

A full UK driving licence and access to own vehicle is essential for this role. 

If you would like to be part of a supportive and flexible work environment, while being part of an organisation committed to making a difference please click on the ‘Apply’ link or visit the ‘Join Us’ section of our website www.caledoniaha.co.uk

Closing date for receipt of completed applications is midday on Friday 22nd November. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Suitable candidates may be interviewed as applications are received.  

A registered charity no: SCO 13988. Caledonia strives to be an equal opportunities employer and welcomes applications from all sections of the community. A Registered Scottish Charity No SCO13988.