Neighbourhood Assistant

Home Group


Date: 10 hours ago
City: Billingham
Contract type: Full time
Teesside, Durham and Sunderland

Permanent, full time (37.5 hpw)

Salary £24,638 per annum with great benefits including Health Cash Plan

Driving is essential to this role

Home, a place where you belong

We have a fabulous job opportunity for you to join us as a Neighbourhood Assistant in Teesside, Durham and Sunderland.

As Neighbourhood Assistant, you will be responsible for identifying repairs and health and safety issues and you will have an effective and supportive relationship with our customers and the wider Housing Management team to be solution focussed.

Typical day as a Neighbourhood Assistant

  • Neighbourhood Assistants cover approximately 50 communal blocks across Teesside, Durham and Sunderland.
  • This role is responsible for the cleanliness of the internal and external areas on our estates
  • Reporting any repairs or hazards in communal areas to our repairs team/Housing Manager and follow up actions as required.
  • Working Monday-Friday 8am - 5pm.
  • Travel is required, you must hold a current full UK Driving Licence.
  • You’ll need an Enhanced DBS check done and we pay for that.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

About You

  • You will have experience of undertaking cleaning duties
  • Experience of working in small teams
  • Basic knowledge and understanding of health and safety considerations as they apply to this role.
  • Ability to use a smartphone and laptop to access company emails and log repair and health and safety issues.
  • Experience of working alone and as part of a team, will have a positive, can-do attitude and ability to work using your initiative.
  • You'll have a full driving licence and access to a car to visit our properties across Teesside, Durham and Sunderland, as required

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

About The Team

You'll join Anthony and our team of Neighbourhood Assistants, who are super passionate about what they deliver for our customers and communities. We're really proud of working hard to deliver a great service to ensure customers’ homes are in a safe and clean place where they're proud to live.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

  • 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
  • Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
  • Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
  • Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Neighbourhood Assistant Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [email protected].

Work Locations

Stockton on Tees (Halifax House)

Closing Date

  • Aug.25, 11:59:00 PM

How to apply

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