National Account Manager

Join the Medik8 Team as a National Account Manager - UK Retail & E-tail

Are you a commercially driven and relationship-focused individual with a passion for beauty and skincare? We’re looking for a dynamic National Account Manager to help drive growth across our UK retail and e-tail channels.

In this exciting role, you'll play a key part in shaping the future of our retail partnerships - working closely with major accounts to bring our joint business plans to life, analyse sales performance, lead flawless product launches, and nurture strong, collaborative relationships with our retail partners.

This is a fantastic opportunity to join one of the fastest-growing premium skincare brands, where your ideas and commercial acumen will make a real impact. If you thrive in a fast-paced, purpose-led environment and are ready to take the next step in your career, we’d love to hear from you.

In more detail your role will include:

Account Coordination & Execution

• Support the Senior NAM in the day-to-day running of major retail and e-tail accounts such as Space NK, John Lewis, Sephora, Harrods and THG
• Assist in the execution of Joint Business Plans (JBPs) including promotional activities, launches, and campaign tracking
• Manage internal processes to ensure timely submissions of NPDs, forecasts, marketing assets, and copy
  
  

Sales Support & Analysis

• Track weekly and monthly sales performance; highlight risks and opportunities
• Support forecasting processes by consolidating data, identifying trends, and coordinating with the supply chain
• Provide key reporting and insights to internal stakeholders, helping drive strategic account decisions
  
  

Launch & Promo Execution

• Coordinate NPD launches, ensuring assets, stock, and promotional plans are aligned across teams
• Support trade marketing execution, including ordering POS, tracking campaign assets, and evaluating effectiveness
• Liaise with retail and e-tail partners to support marketing activation and maximise product visibility
  
  

Cross-Functional Collaboration

• Work closely with internal teams including Marketing, Education, Finance, and Operations to ensure flawless execution of plans
• Support the team with retailer, e-tailer meetings, presentations, and planning sessions
  
  

Market Awareness & Relationship Building

• Maintain strong day-to-day communication with external partners to build trust and ensure alignment
• Stay on top of competitor activity, market trends, and consumer behaviour to feed into team discussions
  
  

We would love to hear from you if you:

• Have a proven track record in managing e-tail & retail accounts within the beauty, skincare, or FMCG industries. Preferably have experience working with THG
• Have a strong analytical mindset, confident working with sales data, forecasts, and KPIs
• Are highly organised with the ability to manage multiple projects across stakeholders
• Have a proactive and positive approach; comfortable working in a fast-paced, high-growth environment
• Posess strong communication skills and relationship-building capabilities
• Have experience with THG, Space NK or similar retailers is desirable
• Are passionate about skincare and a desire to grow in a commercial career path
  
  

About Us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.

Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

Culture & Benefits

We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!

Some of the perks of being part of the Medik8 team include:

• 25 days holiday + bank holidays
• Flexible & Hybrid working
• Private Medical Insurance + Mental Health support
• Employee Assistance Program (EAP)
• Annual Performance Bonus
• Long Service Awards
• 75% discount + Annual Product Allowance
• Flexible Career opportunities
• Up-skilling support + regular Lunch & Learns
• 2 Volunteering days per year
• Matched Charitable Giving Scheme
  
  

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.

At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.

Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!