MSI Analyst

Overview

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE

The Senior Business Consultant works closely with account teams and clients and play a key project/program role in any consulting engagement in area/s of expertise to drive consultative-led business development and provide focused consultancy offers to customers. He/She has a leadership role in the pre-sales and delivery activities with consulting and partner teams to generate business consultancy revenues.

Key Responsibilities

• Work with Principal consultants to develop new areas of Business Consulting and drive the participation of Business Consulting at SITA wider level
• Support the development of SITA methodology by working closely with specific regions ensuring consulting methodology and quality are in accordance with corporate and regional standards.Business Development Activity- Articulate and prove SITA consulting value proposition to the customers (including the review and development of business strategy and alignment to IT/IS strategy)
• Drive consultancy in conjunction with account teams and ensure reference customers and case studies are representative of SITA consultancy offering.
• Deliver directly (or be part of delivery team) consulting assignments to build trusted relationship with customers demonstrate technical credibility and obtain field/customer feedback.
• Develop business cases (including cost-benefit analysis) design business architectures and business models delivery of business audits discovery assessments presenting key findings and recommendations to customers
• Develop and run client workshops managing activities as required to fully enable the customer to realize and implement the benefits of the consultancy;
• Coach/mentor a small team of consultants checking and supporting the development of statements of work;
• Interface with corporate functions (product marketing product development training project office etc) to ensure that they support the market needs;
• Support the Product groups in developing/driving workshops and process related consulting;
• Assist marketing with delivering training tools and information to business management;
• Contribute to the development of regional or local partnerships with external suppliers/partners and evaluate vendor/third party offerings;
• Keep current with new technologies and industry trends.
  
  
  

Qualifications

EXPERIENCE

• Specific experience in the Industry.- At least ten (10 )years Business-related consultancy/or Industry experience.- Team leadership experience/working in matrix managed organisations.
• Understanding of Airline Industry IT/ Network environment (an advantage).
• Complex Bid and Proposal Management.
• Project and Program management skills.
• Managing Third Parties.
• Operating at senior levels of customer (Regional/global heads of business).
  
  
  

PROFESSION COMPETENCIES

• Business Acumen
• Consulting Process & Methods
• Financial Acumen
• Supplier Relationship Management
  
  
  

CORE COMPETENCIES

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork
  
  
  

Education & Qualifications

• Business-related degree.
• ATI Transport related diploma/degree.
• Related qualifications and/or accreditations (e.g. Diploma in Management Consultancy offered by Institute of Business Consulting and the Chartered Management Institute).
• Project Management qualification preferred.
  
  
  

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.