Money Adviser

Money Adviser (Trainees Considered)

Hours: Full-time (37 hours per week –some flexible working)

Location: Ilkeston (hybrid mix of home and office working)

Contract: 1-year (with potential to extend or become permanent)

Salary: £26,366 to £28,825 per annum (depending on experience)

To apply for this vacancy please complete and return the application form to [email protected]

To view and download the application form and recruitment pack visit: https://www.citizensadvicederbyshiredistricts.org.uk/vacancies/

Do you want to make a real difference in people’s lives by helping them become free from debt and financial stress?

We're looking for a compassionate and motivated individual to join our friendly Money Advice team, providing essential support to people experiencing debt problems across Derbyshire.

About the role:

As a Money Adviser, you will deliver high-quality, FCA-regulated money advice to individuals in financial difficulty. You’ll work as part of a supportive team committed to helping people take control of their finances and build a more secure future through advice and casework.

We welcome applications from experienced advisers, as well as those looking to train in this vital area of work. Full training and support will be provided for the right trainee candidate, including completion of the accredited Money Advice Learning Plan.

About you:

The ideal candidate will have:

• Experience in providing FCA-regulated money advice (preferred)
• A solid understanding of the current welfare benefits system
• Excellent communication skills – both written and verbal
• A non-judgemental, empathetic approach when working with clients and stakeholders
• Strong IT and digital skills, with the ability to learn new systems quickly

About us:

Citizens Advice Derbyshire Districts provides free, confidential, impartial, and independent advice and information on a wide range of issues. We are committed to promoting equity, diversity, and inclusion in everything we do, and we actively challenge discrimination.

We welcome and encourage applications from people of all backgrounds. We are proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation.

The benefits of working with us:

• Generous Annual Leave Entitlement: 35 days per year (pro rata),
• Buy/Sell Annual Leave Scheme: buy or sell up to 1 week of annual leave (pro rata)
• Employee Assistance Programme: including perks, wellbeing activities and free counselling
• Contractual sick pay (amount dependent on length of service)
• Long Service Awards Additional leave days and gift cards awarded above 5 years of service
• Pension: Auto-enrolment workplace pension, with 6% employer contribution and a 2% employee contribution.

The successful applicant will be required to undergo a Disclosure and Barring Service (DBS) check. Please get in touch to see our policy on DBS checks and ex-offenders.

To view and download the application form and recruitment pack visit: https://www.citizensadvicederbyshiredistricts.org.uk/vacancies/

Please complete and return the application form to [email protected]